Missing records and overseas immunisations

Our Immunisation Services team can put your child’s missing or overseas immunisation records onto the Australian Immunisation Register (AIR) via our Immunisation Records Update online form.

Catch-up schedules

If your child hasn't had all the required vaccinations, we can develop a catch-up schedule to help get them up to date with the National Immunisation Program.

Catch-up schedules may be required for a number of reasons, such as:

  • your child was overseas or on holiday and missed the vaccination that was due
  • your family recently migrated to Australia
  • your child had a medical condition that prevents immunisation at a young age
  • you have received a letter from Council, Centrelink or the Australian Immunisation Register saying that your child is not up to date. 
Please note: Catch up plans are complex and must be arranged prior to attending our public immunisation sessions.

How to organise a catch-up schedule

Step 1 – Give us a copy of your child’s records

Before you attend one of our immunisation sessions, you need to give us a copy of your child’s immunisation records either:

  • online – complete our online Immunisation Records Update form
  • in person – visit our Camberwell Office with your immunisation records and Medicare card, if you have one. If the records are in a language other than English, you will need to get them translated.

This will allow us to check your child’s immunisation records and work out a catch-up vaccination schedule.

Step 2 – Find out the result

Within 7 days we will contact you by post or email to let you know that we have assessed your child’s records and tell you if your child requires more vaccines. If your child needs more vaccinations, you can go book an appointment at one of our immunisation sessions. 

Step 3 – Go to an immunisation appointment

All immunisation sessions are by appointment only. This helps our service to manage attendance numbers and follow social distancing requirements. 

At the immunisation session, we will present you with the catch-up schedule for your child and administer any outstanding vaccines to bring them up to date with the National Immunisation Program. If more visits are required, we will tell you when you need to come back.

You can find dates and locations for immunisation sessions in Boroondara on our Immunisation page

Step 4 – Update your child’s records

After any vaccination, we will update our database and upload your child’s immunisation records to the Australian Immunisation Register (AIR).

You'll be able to download your child’s Immunisation History Statement from the AIR within 48 hours of the vaccination.

The Immunisation History Statement is the only accepted document for enrolment into early childhood centres, kindergartens, and primary schools in Victoria.

What if the documents are in other languages?

The records must be in English. The Australian Government Department of Settlement Services offers a free translating service that can be used by anyone who holds a permanent visa.

Read about the Free Translating Service on the Department of Home Affairs website.

More information

Please call (03) 9278 4711 or email [email protected].

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