On this page
Book an appointment using our online booking platform. In May 2025, we’re moving to a new immunisations booking platform.
To book appointments:
• until Friday 13 June 2025, continue using the CIRV platform
• Monday 16 June 2025 onwards, use the Vitavo platform.
We provide free vaccinations for children as part of the National Immunisation Program Schedule. Find out more on our Childhood immunisation page.
Make an appointment
You must make an appointment to get immunised.
In May 2025, we’re moving to a new immunisation booking platform.
To book appointments until Friday 13 June
For appointments until Friday 13 June, use the Central Immunisation Records Victoria (CIRV) online booking platform. CIRV is a Victorian Department of Health website.
- Create an account on CIRV.
- Once you have an account, you can sign in any time to make, change or cancel an immunisation appointment.
- Select 'Confirm' as the final step of making, changing or cancelling a booking on CIRV.
- You'll receive an SMS confirmation from CIRV to confirm that your appointment has been made, changed or cancelled.
Change or cancel an appointment
For appointments Monday 16 June onwards
To book an appointment for yourself or a family member from Monday 16 June onwards, you’ll be using the online booking platform, Vitavo.
If you haven’t used Vitavo before, you’ll need to create an account.
Why we’re changing booking platforms
Vitavo has some useful features that’ll help you easily book and manage your appointments.
Some extra benefits you’ll find on the new booking platform include:
- You’ll receive reminders to book appointments when you or your children are due for your next vaccinations.
- You’ll only be given the option to book vaccinations you’re eligible for at the time.
- You’ll receive confirmation emails for vaccines you’ve received.
- You’ll receive online consent and pre-immunisation checklist to make it easier at your appointment.
Privacy information
Vitavo
For information about how Vitavo collects and uses your information, visit Vitavo Privacy Policy.
Your details on CIRV
If you previously used CIRV for your immunisation appointment, this information will continue to be held on the CIRV platform managed by the Victorian Government’s Department of Health. We may access this information in accordance with our Privacy Statement.
Attending an immunisation appointment
If you or your child are feeling unwell on the day of your appointment with a fever, runny nose, sore throat, or cough, you must reschedule.
Bring your child's green book and Medicare card. One parent or guardian can come with a child to their appointment.
Wear short or loose-fitting sleeves to make it easier to administer the vaccine.
Please don't arrive any earlier than 5 minutes before your appointment. You'll be asked to come back closer to your appointment time if you arrive too early.
You must stay for 15 minutes after the vaccination.
Download our 2025 immunisation schedule
More information
Please contact our Immunisation Services team at [email protected] or call our Customer Service team on (03) 9278 4444.
If your child has a needle phobia or special needs, please email us to talk about options for their appointment.