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Local counselling, health and mental health services

  • Camcare is a local community agency that provides support and connection to other services free of charge and without the need for a GP referral, for people who live, work or study in the City of Boroondara.
  • Access Health and Community provides a wide range of general health services by appointment.
  • The Salvation Army Camberwell provides financial counselling services.
  • The Eastern Health, Mental Health Program is a central access point for people with a severe mental illness, their carers and family.
  • headspace Hawthorn provides support, information and advice to young people aged between 12-25 years.
  • Mental Health and Wellbeing Hubs can help with a range of issues, including anxiety, lowered mood, and substance use or addiction. You do not need a referral from a GP or health professional to access this service. Available between 9am and 5pm, Monday to Friday.

Drug and alcohol support

Stroke support

The Boroondara Stroke Support Group (BSSG) is a support group of stroke survivors and their carers, based in the eastern suburbs of Melbourne. Find out more on the BSSG website.

Support for CALD groups

  • Chinese Community Social Services Centre Inc provides referrals to support and settlement services for the Chinese-Victorian community.
  • Chinese Parents Special Support Network supports Chinese families of children with additional needs, such as autism, learning difficulties and intellectual disability.
  • CO.AS.IT provides a range of welfare and community services for Italian migrants and their descendants, including social support phone calls supporting people in isolation.

National helplines

Beyond BlueImmediate support with a trained mental health professional.

Phone: 1300 224 636

Online chat service: Beyond Blue website

Compassionate Friends VictoriaPeer-to-peer grief support phone line and email service to support parents, siblings and grandparents after the death of a child (available 24 hours a day, 7 days a week).

Phone: 1300 064 068

Email: [email protected]

Website: The Compassionate Friends website

Embrace Multicultural Mental HealthA national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format.Website: Embrace Multicultural Mental Health website
Kids HelplineA free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Phone: 1800 551 800

Website: Kids Helpline website

LifelineCrisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week).

Phone: 13 11 14

Website: Lifeline website

MensLine AustraliaA telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Phone: 1300 789 978

Website: MensLine Australia website

MindSpot ClinicAn online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

Phone: 1800 614 434

Website: MindSpot Clinic website

National Aboriginal Community Controlled Health OrganisationAboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.Website: National Aboriginal Community Controlled Health Organisation website
ParentlineA telephone counselling and support service for all Victorian parents and carers of children from 0-18 years. Experienced social workers, psychologists and family therapists provide counselling and information around a wide range of parenting issues.

Phone: 13 22 89

Website: Department of Families, Fairness and Housing website

QLifeA counselling and referral service for LGBTI people (available between 3pm and 12am).

Phone: 1800 184 527

Online chat service: QLife website

Relationships AustraliaRelationship support services for individuals, families and communities.

Phone: 1300 364 277

Website: Relationships Australia website

SANE AustraliaInformation about mental illness, treatments, where to go for support and help carers.

Phone: 1800 187 263

Website: SANE Australia website

St Vincent’s Psychiatric Triage ServiceProvides psychiatric advice and treatment (available 24 hours a day, 7 days a week).

Phone: 1300 558 862

Website: St Vincent’s Hospital Melbourne website

Suicide Call Back ServiceProfessional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).

Phone: 1300 659 467

Website: Suicide Call Back Service website

SuicideLine VictoriaFree telephone counselling and support for people at risk of suicide and anyone experiencing mental health issues (available 24 hours a day, 7 days a week).

Phone: 1300 651 251

Website: SuicideLine

13YARNNational crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

Phone: 13 92 76

Website: 13YARN website