Content components Our drain system collects stormwater from rain that runs off surfaces. It includes pipes, kerbs, open waterways and channels.You can't use our stormwater drains to get rid of groundwater or wastewater from sinks, bathtubs, showers, baths, laundries, toilets and swimming pools. These must connect to the sewer.Council drainsThis is what we can do:we’ll clear Council-owned blocked drains.we’ll fix a damaged outlet pipe where it’s been damaged by one of our assets, such as a tree on a nature strip.we'll look after Council-owned stormwater drains and pits, which are often in the kerb or road area.we’ll look after Council-owned easement drains on your property as well as those in Council car parks, gardens and parks.Use our online form to report a blocked or broken Council drain. Our field crew will use the details you provide to respond to your request during business hours.Report a drain problemIf you notice a council pit lid is missing, broken or loose, please call us immediately on (03) 9278 4444 (24 hours a day, 7 days a week).Private drainsContact your plumber if your drains or pipes are blocked, leaking, smelly or foaming.Related informationFind out how to connect your property to our drain system.
