Use our Report an issue form to report a Council tree that:
- has damaged your private property, such as a building, fence, driveway or car
- is unsafe, such as a fallen, unhealthy or diseased tree, a tree with pests, or a tree touching power lines.
Council trees are on public land, such as a nature strip, park, public garden or public car park.
Find out how to report a beehive or wasp nest in a tree on our bees and wasps page.
Trees can sometimes cause problems between neighbours.
If a neighbour's tree is unsafe, causing problems or damaging your property, talk to your neighbour. This is the first step to resolve the issue.
If you and your neighbour agree to remove the tree, check if you need a permit on our tree works permits page.
- help settle a dispute with your neighbour
- make them remove a tree.
For advice on talking to your neighbour about tree issues, visit the Dispute Settlement Centre of Victoria website.
- Check if you need a permit to prune their tree on our tree works permits page.
- Talk to your neighbour before you start pruning.
- Prune to Australian Standard 4373-2007 Pruning of Amenity Trees to avoid damaging the tree. We recommend you hire a qualified arborist (tree specialist).
- You can prune leaves or branches that hang over onto your property. You have to pay any costs for the work and not damage the tree.
- Only prune from your property up to the common boundary. Do not enter your neighbour’s property to remove branches unless you have their permission.
Your neighbour can also remove or prune branches that hang over onto their property. They can only do this from their property. They can't enter your property without your permission.
Hire a qualified arborist (tree specialist) to regularly inspect and prune your trees. We recommend inspections every 3 to 5 years, or more often if the tree has existing issues.
If your trees or plants hang over onto public or Council land, we can ask you to prune them.
Every 2 years we prune street trees to clear branches from power lines. This is part of our tree pruning program.
We comply with Energy Safe Victoria's Electricity Safety (Electric Line Clearance) Regulations 2020, which sets the amount of pruning required around power lines.
Estimated completion dates for the next 2 rounds of pruning are listed below.
Some works take us longer to complete, such as:
- pruning in larger suburbs
- specialist works like live line and high voltage shutdowns.
|Suburb||Estimated completion dates|
|Hawthorn East||June 2024
|Kew East||December 2023
|Mont Albert||July 2023
|Surrey Hills||April 2024
Electric Line Clearance Management Plan
Our annual Electric Line Clearance Management Plan details how we manage tree pruning for low and high voltage power lines.