Arborists are specialists in tree care and can help you:

  • assess the health and safety of trees
  • remove unsafe trees and tree branches
  • treat tree diseases or pests
  • provide a long-term tree care plan.

The following steps will help you find the right arborist for your needs.

Step 1: Check credentials

Before hiring an arborist, make sure they:

  • have the right qualifications and experience (minimum Level 3 Certificate in Arboriculture)
  • have public health and safety insurance
  • are members of professional organisations such as the International Society of Arboriculture (ISA) or Arboriculture Australia
  • have logos on their trucks and quotes
  • can provide evidence of their insurance
  • can explain Boroondara's process for applying for a Tree Removal Permit and comply with state and local laws, such as the Tree Protection Local Law 2016
  • have references you can check from other sites they’ve worked on
  • aren’t door-knockers pushing you to agree to carry out urgent works immediately for payment in cash.

If you’re ever in doubt about a tree company, call our Statutory Planning team on 9278 4888.

If a canopy or significant tree is removed without a permit, even if the arborist told you no permits were required, you’ll be responsible as the property owner.

Step 2: Compare quotes

Before accepting a quote, compare the credentials and specifications of each quote. Also ensure they submit a contract specifying:

  • whether a Tree Protection Permit is required
  • start and finish dates
  • who's responsible for the clean up
  • what the total price includes
  • the hourly rate.

Step 3: Monitor practices

Professional arborists only perform works in an accepted manner. Unacceptable activities to watch out for include:

  • lopping (cutting off a branch or limb from the main body of a tree)
  • removing excessive amounts of live wood
  • using climbing spurs on trees that are not being removed
  • removing or disfiguring living trees without just cause.

To avoid this happening, do thorough reference checks before choosing an arborist.

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