A dog owner may not be aware their dog's barking is causing annoyance to people in the area. It's possible that the barking only occurs when the owner is not at home.

In nearly all cases, approaching the dog owner in a friendly manner and discussing your concerns with them can resolve the issue. We consistently get feedback from dog owners who tell us they would have welcomed talking about the problem with their neighbour and taken action to solve the issue to help both their neighbour and their dog.

Contacting a dog owner

  • Identify the address where the dog lives
  • Communicate your case clearly and politely with the dog owner.
  • Help identify the reason for the excessive barking, such as activities happening in the area when the dog barks. Filling in a 7-day barking dog diary may help you and the owner to identify when the dog barks.

If you are unable to see the dog owner or feel uncomfortable approaching them directly, write to them. You can use this sample note or write your own personalised letter with details about the days and times of the barking.

Managing your expectations

It's important to remember that a dog’s barking behaviour can't always be solved overnight. The time frame to a solution is dependent on the circumstances and what triggers the dog's barking.

While it is the responsibility of the dog owner to ensure their dog doesn't cause a nuisance to others, please be willing to keep an open dialogue with your neighbour about their progress. They may be trying to implement a number of changes and need feedback as to whether their re-training is successfully alleviating the issue.

If talking hasn't helped

If your neighbour won't discuss the matter with you – or if they have been responsive but the level of barking hasn't reduced – document the barking in a 7-day barking dog diary and then either instigate mediation or report the problem to us.

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