Report a missed bin collection

Report a bin problem

If your household waste, recycling or green waste bin is not emptied on your collection day, just let us know and we'll come back to collect it.

There are 3 ways you can report a missed bin collection (within 2 days after the collection day):

Report a bin problem online

Call 9278 4444 between 8am and 5.15pm, Monday to Friday
Email Council

You'll need to provide your name, email address and property address.

Once you've reported the missed collection, put your bin out and we'll collect it within 2 business days.

Child pages

Order a larger household waste bin

You may be eligible to order a larger household waste bin.