If your household waste, food organics and garden organics (FOGO), recycling or green waste bin is not emptied on your collection day, let us know within 2 business days.

Report a bin problem online

Or call 9278 4444 between 8am and 5.15pm, Monday to Friday.

What happens next

Leave your bin out in its usual collection spot. We'll come by in a few days to empty it.

If your bin is overloaded or has waste we can't collect, we'll leave a leaflet in your letterbox. Use our A to Z FOGO, recycling and waste guide to dispose of your waste correctly.

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