If your household waste, food organics and garden organics (FOGO) or recycling bin is not emptied on your collection day, let us know within 2 business days.

We do not collect bins on Good Friday, Christmas Day or New Year's Day. We publish alternative collection days on Changes to Council services on public holidays.

Report a bin problem

Or call (03) 9278 4444 between 8 am and 5.15 pm from Monday to Friday.

What happens next

Leave your bin out in its usual collection spot. We'll come by in a few days to empty it.

If your bin is overloaded or has waste we can't collect, we'll leave a leaflet in your letterbox.

Use our A to Z FOGO, recycling and waste guide to dispose of your waste correctly.

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