Coronavirus update 13 March 2020

Council has closed some facilities and cancelled all events until 14 April. Learn which services have been affected.

Please leave your green waste bin out until 5pm on your collection day so we can change your bin lid in preparation for FOGO. More details.

Report a damaged or lost bin

We'll repair your household waste, recycling or green waste bin if it 's been damaged. If it can't be repaired or has been stolen or lost, we'll replace it on your next collection day.

Report a bin problem

Or call us on 9278 4444 between 8am and 5.15pm, Monday to Friday.

What happens next

    If your bin is damaged

    Put your bin out on your next collection day – leave it out until 5pm.

    We'll repair the bin or, if we can't find it or fix it on the spot, we'll come back on your next collection day. Allow up to 2 collection cycles for your bin to be repaired.

    If we can't repair your bin, we'll replace it.

    If your bin is missing

    We'll deliver a replacement bin within 2 business days. Your new bin will be the same size as the bin that's registered to your property.

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