On this page Content components Rats and mice can:give diseases to humanscontaminate food and utensilsdamage buildings by chewing conduits and wiring.We don't provide rat or mice removal services. For help finding a licensed pest controller, For help finding a licensed pest controller, visit Better Health Channel pest control page.RatsThere are 2 common types of rats in Australia:the Roof rat (also known as black rat, rattus rattus)the Norway rat (also known as brown rat, rattus norvegicus).Roof rats have:large ears and eyespointed noseheavy set bodya tail longer than its body.Visit Australian Museum to find out more about Rattus rattus.Norway rats have:small ears and eyesblunt noseheavy set bodya tail shorter than its body.Visit Australian Museum to find out more about Rattus norvegicus.MiceHouse mice (Mus musculus) have:one pair of distinctive chisel-shaped incisorsbulging eyes in a small headlarge rounded earssoft, dense fur that is brownish-grey, white to grey or pale yellowscaly tail, about the same length as its body.They are 60 to 100 mm in size.Visit Australian Museum to find out more about Mus musculus.Checking for rodentsRats and mice can live and nest within buildings indefinitely, as long as they have access to food and water.They’re most active at night. They often travel along walls, following the same routes to food sources.These signs can indicate rodents on your property:droppings found near shelters or nests, feeding areas or travel pathstravel paths: leaving greasy markings on wall surfacesburrows along walls, under buildings, in stacked materials and roof insulationgnawed materials such as woodwork, electrical cables and food containersscratching, fighting, squeaking, clawing and gnawing noises.Deter or remove rodentsRats and mice will always have a presence in urban areas.Make your property less appealing for them by:placing bait or traps in your house along common travel routesnot leaving exposed food outsealing gaps and holes surrounding pipework, under eaves, roof tiles and in external walls and doorsstoring rubbish in bins (if your council bin is damaged, Report a bin problem)keeping your garden well maintained, grass mown and trees and vines trimmedstoring food securely in containers, including pet foodnot composting meat scraps.Use rodenticides (chemical baits) in your roof only, not in open areas where children, pets or native animals can find them.For guidance on using rodenticides visit:Better Health Channel pest control in the homeDepartment of Health rodent controlYou can also contact a licensed pest controller for removal services.Rats or mice on other propertiesIf you see rats or mice coming from a neighbouring property you should speak to the property owner.For advice on approaching your neighbour, visit the Dispute Settlement Centre of Victoria.If the rats and mice from a neighbouring property are creating a nuisance, you can contact us on:call (03) 9278 4444email [email protected].If you see evidence of rats or mice in food premises in Boroondara, you can make a complaint about a food premises.