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You have the right to appeal a parking fine if:

  • you believe you were issued a fine unfairly
  • you have a valid reason for your fine to be withdrawn.

You must submit your appeal before the due date on your fine (or extra fees will apply), and also before the fine is registered with Fines Victoria or the Magistrates Court.

You can't submit an appeal if you've already paid your parking fine.

Before you appeal:

  1. Understand your parking fine by visiting our Understand your parking fine page.
  2. Look at the photos taken of the infringement. This helps you decide what action to take to resolve your parking fine. To view the photos select 'Parking infringement search' on our Understand your parking fine page.

Reasons you can appeal

You can appeal your parking fine in certain circumstances. These reasons are set by the Victorian State Government.

Find out more about the reasons below and the documents to provide with your appeal.

Reasons not accepted for appeal

We can't withdraw your parking fine if you:

  • tell us this is your first offence but don't have a valid reason to appeal
  • misread or didn’t see the parking sign
  • were delayed at an appointment
  • were in a hurry
  • couldn’t find anywhere else to park
  • were dropping children off late to school
  • moved your vehicle from one parking space to another in the same parking area (an area controlled by the same parking sign)
  • parked for a very short time
  • didn't display a valid parking permit
  • believed that because the ticket parking machine was broken there were no restrictions
  • left the vehicle to get cash or ran out of cash to pay the parking fee
  • stopped to make a quick delivery or let a passenger in or out
  • left the vehicle because you or a passenger needed to use the toilet
  • stopped to answer your mobile phone
  • made an honest mistake
  • stopped beside a parked vehicle waiting for another driver to return and drive away.

Appeal your parking fine

If you have a valid reason to appeal your fine, complete our online form.

Please note: you can only have one appeal per parking fine, so make sure you choose the right reason for appeal. This is in line with the Infringements Act 2006.

Appeal a parking fine

You can also write to the City of Boroondara, Private Bag No. 1, Camberwell, VIC 3124. Include in your written appeal:

  • your infringement number
  • reason for appeal
  • supporting documents.

What happens next

If we need more information from you, we will request it in writing. You will have 14 days from receiving the request to provide the additional information.

We assess your application in line with the Infringements Act 2006 and the Attorney-General’s Guidelines to the Infringements Act 2006. These outline what evidence is required under different circumstances.

Expect it to take up to 90 days for us to assess your appeal. We will let you know the outcome of your appeal in writing.

Your fine will be on hold while we assess your appeal. This means the due date doesn't apply and you won't have to pay any extra fees.

We can't review your fine over the phone, but if you have any questions you can call us on (03) 9278 4444. We won't accept rude, abusive or disrespectful comments.

Depending on the ground you applied under, we can decide to:

  • withdraw the fine and take no further action against you
  • withdraw the fine and issue an official warning instead
  • waive the penalty reminder notice fee
  • approve a payment arrangement
  • confirm our decision to issue the fine
  • refer the matter to the Magistrates Court, or the Children’s Court if you’re under 18.

You will receive correspondence advising you of our decision. If your application is not successful, this correspondence will tell you how much you need to pay, when you need to pay it be and any other options available to you.

More information

To pay your parking fine or find out if you're eligible to set up a payment plan, visit our Pay a parking fine page.

If you lost your infringement notice and need to know your infringement number, call us on (03) 9278 4444 with your car registration number.

For information on reasons you can appeal a parking fine visit the Fines Victoria website.

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