Coronavirus update 13 March 2020

Stage 4 restrictions: what's closed and what's open.


  • Under new Victorian regulations, all swimming pools and spas must be registered with local councils.
  • You need to register your pool or spa with us before 1 November 2020.
  • Once your pool or spa is registered, you'll need to organise an inspection of your safety barrier.
  • After the inspection, lodge your certificate with us to show that your barrier is safe.
  • You'll need to have your safety barrier inspected and certified every 4 years.
  • We are not affiliated with any independent pool inspection companies and will not give out your personal details.

The Victorian Government has introduced new regulations for pools and spas to prevent children from drowning. 

More than 80 per cent of safety barriers in Victoria don't meet the required standards. On average, 4 children die in pools and spas every year and many more are taken to hospital after near-drownings. 

Property owners with a pool or spa will need to show that their barrier still meets the safety standard from when it was built.

To comply with the new regulations, you will need to:

  1. Register your pool or spa.
  2. Wait to receive a letter from us
  3. Organise an inspection.
  4. Lodge your certificate.
  5. Renew your certificate.

Register your pool or spa

Registrations are open. You have until 1 November 2020 to register your pool or spa.

If you own a property in Boroondara with a pool or spa you need to register it with us. This includes relocatable pools and spas set up for more than 3 days.

Property owners are responsible for registering pools and spas and maintaining their safety.

To find out what’s classified as a pool or spa, see Victorian Building Authority - Pool safety barriers

How to register

If you have a permanent pool or spa, you can register it online.

Register a permanent pool or spa

If you have a relocatable pool or spa, register it at one of our Customer Service Centres.

For help with registering your pool, contact our Customer Support team on 9278 4444.

Registration fees

There is a one-off administration fee to register your pool or spa. Fees are set by the Victorian Government.

Pool or spa type Registration fee
Permanent $79
Relocatable $31.84

Additional fees apply for your inspection and certificate.

After you register

Do not book an inspection until you have received a letter from us.

The letter will explain:

  • which building standard applies to your barrier
  • the date by which you need to arrange an inspection.

You will need to give this letter to the inspector at the time of the inspection.

Organise an inspection

Your pool or spa barrier needs to be inspected and certified to show that it's safe. An authorised inspector will tell you whether your barrier meets the required standard or what you need to do to make it safe.

Who can conduct an inspection

Any registered building surveyor or inspector in Victoria can inspect your barrier. The Australian Institute of Building Surveyors has a tool to help you find a building surveyor in your area.

We will also offer an inspection service for a fee. Due to high demand, there may be long wait times for this service. For more information, contact Building Services on 9278 4999.

We are not affiliated with any independent swimming pool inspection companies.

We will not give out any information regarding your property or personal details provided as a result of registering your swimming pool or spa.

Inspection fees

Inspections can cost approximately $350 to $600.

Lodge your certificate

When your barrier meets the required safety standard, your building surveyor or inspector will issue you a Certificate of Compliance.

You will need to lodge your certificate with us within 30 days.

Lodgement fees

There is a $20.44 lodgement fee (set by the Victorian Government).

Renew your certificate

Over time, wear and tear or renovations can mean that gates and barriers no longer meet safety standards. 

You will need to have your barrier inspected and certified every 4 years to make sure it stays safe.

More information

For more information about swimming pools, spas and barrier safety requirements, visit the Victorian Building Authority website.

For general enquiries, contact our Customer Service team on 9278 4444.

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