We might have taken photos of your vehicle at the time we issued your parking fine. You can view the photos by entering the infringement number and vehicle registration number.
Why we take photos of your car
We have made our photos of infringements available online to help you determine what action to take to resolve your parking fine.
As an enforcement agency, we may take photographs of vehicles that have received a parking infringement for breaching the Road Safety Road Rules 2017.
This is to document the offence and assist with any subsequent review or prosecution of an infringement. The images are stored in a secure system only accessible to staff for processing internal reviews/appeals and assisting with customer enquiries.
Why we are allowed to publish photos of your vehicle
The photos can only be seen if you enter the infringement number and vehicle registration numbers.
The images have captured details that are available to the general public walking past your car in the street. Other enforcement agencies around Australia also make their infringement photographs available online.
Can't find photos of your car?
Double check that you are entering your infringement and vehicle registration number exactly as shown on the fine. It can take up to 2 business days after the date the fine was issued for photos to appear.
Why we do not always take photos of cars
Photos are not always taken by parking officers when issuing fines. If the infringement details (such as time, date, location) show up without any photos when you search the website, the officer may not have taken any photos on this occasion. Our officers do not take photos at school crossings.
The issue time is different to the offence time
The offence time is when the parking offence was deemed to have occurred. The issue time is when the officer finished inputting all of the relevant information into their hand-held device and issued the fine.
Vehicle colour, make or model is wrong on the infringement notice
These are not details that legally need to be captured by parking officers. Any slight discrepancies (such as ‘maroon’ instead of ‘red’) will not impact the fine.
If the vehicle in the photo is not yours
If you believe there has been a case of mistaken identity, you’ll need to request an internal review. Fill out our online form and our team will look into it.