OUTAGE: Website maintenance April 2024

Our website will be unavailable from 5 to 8 pm on Tuesday 23 April due to planned maintenance. 

All dogs and cats over the age of 3 months must be microchipped and registered with their local council by 9 April each year.

If your pet is already registered with us, you'll get a pet renewal notice by post in March. If you haven't registered your pet yet, you need to register your pet online. 

Update pet registration details

You must update your pet registration details before you renew if any of the following have occurred:

  • your pet registration details have changed or are incorrect
  • your pet has passed away
  • you or your pet have moved.

Update pet registration details

If you have moved to Boroondara from another council area, you will need to transfer your pet registration.

Pay to renew your registration

We offer several ways to pay your renewal fee.

Telephone & Internet Banking - BPAY

Pay using the Biller Code and animal number on your renewal notice.  Make payments from your credit card, savings or cheque account.

Our website

Pay for your pet registration renewal online via the payment portal. Use the animal number (not the tag number). Credit card surcharges apply. 

Australia Post 

Present your notice at any Post Office to pay by cash, cheque or EFTPOS. Ensure cheques are made payable to 'City of Boroondara' and crossed 'Not negotiable'. 

Telephone 

Call us on 1300 722 151 and follow the prompts to make secure payments. Credit card surcharges apply. 

Mail 

Include a copy of your notice or the animal number, and  mail with your cheque or money order made payable to ‘City of Boroondara’, and crossed ‘Not Negotiable’ to:

City of Boroondara
Private Bag 1
Camberwell VIC 3124 

Ensure you mail your payment in time, as we don’t accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.

In person 

Visit our customer service desk during opening hours. For more information, visit Contact us.

More information

For more information on pet registration or renewal, call (03) 9278 4444 or email [email protected].


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