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Local counselling, health and mental health services
- Camcare is a local community agency that provides support and connection to other services free of charge and without the need for a GP referral, for people who live, work or study in the City of Boroondara.
- Access Health and Community provides a wide range of general health services by appointment.
- The Salvation Army Camberwell provides financial counselling services.
- The Eastern Health, Mental Health Program is a central access point for people with a severe mental illness, their carers and family.
- headspace Hawthorn provides support, information and advice to young people aged between 12-25 years.
- Mental Health and Wellbeing Hubs can help with a range of issues, including anxiety, lowered mood, and substance use or addiction. You do not need a referral from a GP or health professional to access this service. Available between 9am and 5pm, Monday to Friday.
Drug and alcohol support
- DirectLine provides phone counselling, information and referrals for people experiencing problems with alcohol or other drugs.
- Access Health & Community provides specialist alcohol and other drug services.
- Medication Support and Recovery Service provides help to people who have problems with their use of prescription or over-the-counter medications.
- Youth Drugs & Alcohol Advice provides advice about drugs and alcohol to young people.
- Victoria Poisons Information Centre provides advice about what to do if a person has overdosed, made a mistake with medicines, been poisoned or had a poisonous bite.
The Boroondara Stroke Support Group (BSSG) is a support group of stroke survivors and their carers, based in the eastern suburbs of Melbourne. Find out more on the BSSG website.
Support for CALD groups
- Chinese Community Social Services Centre Inc provides referrals to support and settlement services for the Chinese-Victorian community.
- Chinese Parents Special Support Network supports Chinese families of children with additional needs, such as autism, learning difficulties and intellectual disability.
- CO.AS.IT provides a range of welfare and community services for Italian migrants and their descendants, including social support phone calls supporting people in isolation.
|Beyond Blue||Immediate support with a trained mental health professional.|
Phone: 1300 224 636
Online chat service: Beyond Blue website
|Compassionate Friends Victoria||Peer-to-peer grief support phone line and email service to support parents, siblings and grandparents after the death of a child (available 24 hours a day, 7 days a week).|
Phone: 1300 064 068
Email: [email protected]
Website: The Compassionate Friends website
|Embrace Multicultural Mental Health||A national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format.||Website: Embrace Multicultural Mental Health website|
|Kids Helpline||A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.|
Phone: 1800 551 800
Website: Kids Helpline website
|Lifeline||Crisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week).|
Phone: 13 11 14
Website: Lifeline website
|MensLine Australia||A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.|
Phone: 1300 789 978
Website: MensLine Australia website
|MindSpot Clinic||An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.|
Phone: 1800 614 434
Website: MindSpot Clinic website
|National Aboriginal Community Controlled Health Organisation||Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.||Website: National Aboriginal Community Controlled Health Organisation website|
|Parentline||A telephone counselling and support service for all Victorian parents and carers of children from 0-18 years. Experienced social workers, psychologists and family therapists provide counselling and information around a wide range of parenting issues.|
Phone: 13 22 89
|QLife||A counselling and referral service for LGBTI people (available between 3pm and 12am).|
Phone: 1800 184 527
Online chat service: QLife website
|Relationships Australia||Relationship support services for individuals, families and communities.|
Phone: 1300 364 277
Website: Relationships Australia website
|SANE Australia||Information about mental illness, treatments, where to go for support and help carers.|
Phone: 1800 187 263
Website: SANE Australia website
|St Vincent’s Psychiatric Triage Service||Provides psychiatric advice and treatment (available 24 hours a day, 7 days a week).|
Phone: 1300 558 862
|Suicide Call Back Service||Professional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).|
Phone: 1300 659 467
Website: Suicide Call Back Service website
|SuicideLine Victoria||Free telephone counselling and support for people at risk of suicide and anyone experiencing mental health issues (available 24 hours a day, 7 days a week).|
Phone: 1300 651 251
|13YARN||National crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.|
Phone: 13 92 76
Website: 13YARN website