Some of our services are closed or have different hours over Easter, from Friday 7 April to Monday 10 April.

Local counselling and mental health services

Drug and alcohol support

Support for CALD groups

National helplines

Organisation Service Contact
Beyond Blue Immediate support with a trained mental health professional.

Phone: 1300 224 636

Online chat service: Beyond Blue website-external site

Compassionate Friends Victoria Peer-to-peer grief support phone line and email service to support parents, siblings and grandparents after the death of a child (available 24 hours a day, 7 days a week).

Phone: 1300 064 068

Email: [email protected]

Website: The Compassionate Friends website-external site

Embrace Multicultural Mental Health A national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format. Website: Embrace Multicultural Mental Health website-external site
Kids Helpline A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Phone: 1800 551 800

Website: Kids Helpline website-external site

Lifeline Crisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week).

Phone: 13 11 14

Website: Lifeline website-external site

MensLine Australia A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Phone: 1300 789 978

Website: MensLine Australia website-external site

MindSpot Clinic An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

Phone: 1800 614 434

Website: MindSpot Clinic website-external site

National Aboriginal Community Controlled Health Organisation Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory. Website: National Aboriginal Community Controlled Health Organisation website-external site
Parentline A telephone counselling and support service for all Victorian parents and carers of children from 0-18 years. Experienced social workers, psychologists and family therapists provide counselling and information around a wide range of parenting issues.

Phone: 13 22 89

Website: Department of Families, Fairness and Housing website-external site

QLife A counselling and referral service for LGBTI people (available between 3pm and 12am).

Phone: 1800 184 527

Online chat service: QLife website-external site

Relationships Australia Relationship support services for individuals, families and communities.

Phone: 1300 364 277

Website: Relationships Australia website-external site

SANE Australia Information about mental illness, treatments, where to go for support and help carers.

Phone: 1800 187 263

Website: SANE Australia website-external site

St Vincent’s Psychiatric Triage Service Provides psychiatric advice and treatment (available 24 hours a day, 7 days a week).

Phone: 1300 558 862

Website: St Vincent’s Hospital Melbourne website-external site

Suicide Call Back Service Professional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).

Phone: 1300 659 467

Website: Suicide Call Back Service website-external site

SuicideLine Victoria Free telephone counselling and support for people at risk of suicide and anyone experiencing mental health issues (available 24 hours a day, 7 days a week).

Phone: 1300 651 251

Website: SuicideLine-external site

13YARN National crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

Phone: 13 92 76

Website: 13YARN website-external site