Local counselling and mental health services

  • Camcare is a local community agency that provides support and connection to other services free of charge and without the need for a GP referral, for people who live, work or study in the City of Boroondara.
  • Access Health and Community provides a wide range of general health services by appointment.
  • The Salvation Army Camberwell provides financial counselling services.
  • The Eastern Health, Mental Health Program is a central access point for people with a severe mental illness, their carers and family.
  • headspace Hawthorn provides support, information and advice to young people aged between 12-25 years.
  • Mental Health and Wellbeing Hubs can help with a range of issues, including anxiety, lowered mood, and substance use or addiction. You do not need a referral from a GP or health professional to access this service. Available between 9am and 5pm, Monday to Friday.

Drug and alcohol support

Support for CALD groups

  • Chinese Community Social Services Centre Inc provides referrals to support and settlement services for the Chinese-Victorian community.
  • Chinese Parents Special Support Network supports Chinese families of children with additional needs, such as autism, learning difficulties and intellectual disability.
  • CO.AS.IT provides a range of welfare and community services for Italian migrants and their descendants, including social support phone calls supporting people in isolation.

National helplines

Organisation Service Contact
Beyond Blue Immediate support with a trained mental health professional.

Phone: 1300 224 636

Online chat service: Beyond Blue website

Compassionate Friends Victoria Peer-to-peer grief support phone line and email service to support parents, siblings and grandparents after the death of a child (available 24 hours a day, 7 days a week).

Phone: 1300 064 068

Email: [email protected]

Website: The Compassionate Friends website

Embrace Multicultural Mental Health A national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format. Website: Embrace Multicultural Mental Health website
Kids Helpline A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.

Phone: 1800 551 800

Website: Kids Helpline website

Lifeline Crisis support and suicide prevention services for all Australians experiencing a personal crisis (available 24 hours a day, 7 days a week).

Phone: 13 11 14

Website: Lifeline website

MensLine Australia A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.

Phone: 1300 789 978

Website: MensLine Australia website

MindSpot Clinic An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.

Phone: 1800 614 434

Website: MindSpot Clinic website

National Aboriginal Community Controlled Health Organisation Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory. Website: National Aboriginal Community Controlled Health Organisation website
Parentline A telephone counselling and support service for all Victorian parents and carers of children from 0-18 years. Experienced social workers, psychologists and family therapists provide counselling and information around a wide range of parenting issues.

Phone: 13 22 89

Website: Department of Families, Fairness and Housing website

QLife A counselling and referral service for LGBTI people (available between 3pm and 12am).

Phone: 1800 184 527

Online chat service: QLife website

Relationships Australia Relationship support services for individuals, families and communities.

Phone: 1300 364 277

Website: Relationships Australia website

SANE Australia Information about mental illness, treatments, where to go for support and help carers.

Phone: 1800 187 263

Website: SANE Australia website

St Vincent’s Psychiatric Triage Service Provides psychiatric advice and treatment (available 24 hours a day, 7 days a week).

Phone: 1300 558 862

Website: St Vincent’s Hospital Melbourne website

Suicide Call Back Service Professional telephone and online counselling to people who are affected by suicide (available 24 hours a day, 7 days a week).

Phone: 1300 659 467

Website: Suicide Call Back Service website

13YARN National crisis support line for mob who are feeling overwhelmed or having difficulty coping. 13YARN offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter who can provide crisis support 24 hours a day, 7 days a week.

Phone: 13 92 76

Website: 13YARN website