OUTAGE: Website maintenance April 2024

Our website will be unavailable from 5 to 8 pm on Tuesday 23 April due to planned maintenance. 

On this page

For the latest COVID-19 information and for information in your language, visit the Victorian Government's Coronavirus website.

Our road to recovery

COVID-19 restrictions have been removed by the Victorian Government, and our focus is now on supporting our community on their road to recovery.

We have a number of support services available to businesses and residents as outlined below.

Coronavirus support hotline

Residents have access to a dedicated support team who can arrange local emergency relief support or refer people to partner organisations and agencies who can help.

If you need help, call us on (03) 9278 4444 between 8:30 am and 5:15 pm and ask to speak to a member of our support team. You can also email [email protected].

Support for business

The following information is available on our Support and resources for your business page:

  • Grants and financial support
  • Mental health and wellbeing support
  • Starting or growing your business
  • Recruiting staff
  • Looking after your business
  • Promoting your business
  • Expanding your knowledge and skills.

Community services

We have existing relationships with key service providers and community organisations that are well-placed to provide emergency relief and services.

You can download our Community Services Directory from the downloads section below, to find contact details and more information. You can also call us on (03) 9278 4444 between 8:30 am and 5:15 pm to speak to a member of our support team.

For a copy of the Community Services Directory, see the downloads section below.

Family violence

If you or someone you know is in immediate danger, call 000.

Support is available for people experiencing family violence. You can find out more on our Family violence page.

Aboriginal and Torres Strait Islander people

For information on what you can do to help keep mob safe and protect them from coronavirus (COVID-19), you can download the Victorian Health and Human Services’ Aboriginal and Torres Strait Islander people fact sheet from the downloads section below.

Gambling support

Gambler's Help support services are available for anyone affected by gambling issues. You can find out more on the Gambler's Help website.

Support is available 24 hours a day, 7 days a week, by calling 1800 858 858.

Other support services 

There are a range of support services available to help you through this challenging time, including:


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