If you haven't registered your pet yet, you first need to register your pet online. 

If your pet has recently passed away, or if you or your pet have moved, update your details online. 

Ways to pay

Telephone & Internet Banking - BPAY

Pay using the Biller Code and animal number on your renewal notice.  Make payments from your credit card, savings or cheque account.

Our website

Pay for your pet registration renewal online via the payment portal. Use the animal number (not the tag number). Credit card surcharges apply. 

Australia Post 

Present your notice at any Post Office to pay by cash, cheque or EFTPOS. Ensure cheques are made payable to 'City of Boroondara' and crossed 'Not negotiable'. 

Telephone 

Call us on 1300 722 151 and follow the prompts to make secure payments. Credit card surcharges apply. 

Mail 

Include a copy of your notice or the animal number, and  mail with your cheque or money order made payable to ‘City of Boroondara’, and crossed ‘Not Negotiable’ to:

City of Boroondara
Private Bag 1
Camberwell VIC 3124 

Ensure you mail your payment in time, as we don’t accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.

In person 

Visit our customer service desk during opening hours. For more information, visit Contact us.

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