If your pet has recently passed away, or if you or your pet have moved, update your details online.-external site
Ways to pay
Telephone & Internet Banking - BPAY
Pay using the Biller Code and animal number on your renewal notice. Make payments from your credit card, savings or cheque account.
Our website
Pay for your pet registration renewal online-external site via the payment portal. Use the animal number (not the tag number). Credit card surcharges apply.-external site
Australia Post
Present your notice at any Post Office to pay by cash, cheque or EFTPOS. Ensure cheques are made payable to 'City of Boroondara' and crossed 'Not negotiable'.
Telephone
Call us on 1300 722 151 and follow the prompts to make secure payments. Credit card surcharges apply.-external site
Include a copy of your notice or the animal number, and mail with your cheque or money order made payable to ‘City of Boroondara’, and crossed ‘Not Negotiable’ to:
City of Boroondara
Private Bag 1
Camberwell VIC 3124
Ensure you mail your payment in time, as we don’t accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.
In person
Visit our customer service desk during opening hours. For more information, visit Contact us.