Changes to Council services on public holidays

Some of our services and centres have different hours on public holidays. Where times are different from usual, details are shown below.

Public holidays 2020

See our table for a list of all public holidays in Victoria throughout 2020.

Services 

Customer Service

Customer Service centres are closed on all public holidays, but calls to 9278 4444 will be automatically transferred to the emergency after-hours service.

You'll still be able to access many of our services online, including:

• making payments for building and planning permits, parking fines, Council invoices, business registrations, animal fines or rates
• booking a Christmas tree or hard waste collection
• applying for a Residential Parking Permit 
• renewing a Disabled Parking Permit
• renewing your pet registration.

Household bin collections

Regular waste collections will take place as normal.  

Bins are collected on every day of the year, except Good Friday, Christmas Day and New Year’s Day. 

Libraries

Our libraries are closed on all public holidays. However, you can still access our online services.

Boroondara Recycling and Waste Centre

The centre is open every day except Christmas Day, New Year’s Day and Good Friday.

See what you can and can't drop off, and any fees that apply, on our Boroondara Recycling and Waste Centre page.

Kew Depot Recycling drop-off centre

Kew Depot is closed on all public holidays.

Hawthorn Arts Centre and Town Hall Gallery

Hawthorn Arts Centre and Town Hall Gallery are closed on pubic holidays.

360 Boroondara Youth Resource Centre

The youth centre is closed on public holidays.

Boroondara Volunteer Resource Centre

The Boroondara Volunteer Resource Centre is closed on all public holidays.

Maternal and Child Health services     

Our services aren’t available on public holidays or weekends. We offer services on weekdays by appointment only.

Newborn babies will be home visited. To make an appointment, see our Maternal and Child Health service page.

You can also contact the 24-hour Maternal & Child Health Advisory service on 13 22 29.

Health, ageing and disability services

• Health, ageing and disability: open all days except public holidays. No services on public holidays, except personal care.
• Shopping services: replacement services will be made around the public holidays.
• Domestic assistance: replacement services will be made by request only.
• Respite: replacement services can be requested but are subject to available resources.

To find out more about our health, ageing and disability services, see our Services for seniors page.

Aquatic and leisure centres

For opening hours on public holidays, please see the individual recreation centre websites:

• Ashburton Pool and Recreation Centre
• Boroondara Sports Complex
• Hawthorn Aquatic and Leisure Centre 
• Kew Recreation Centre.

Public holidays 2020