Delay to recycling collections

We are aware of delays with our recycling collections. Please leave your bins out until they are collected.  We apologise for any inconvenience.

Prepare for hard waste collection

When to put out your hard waste

Put your hard rubbish out no earlier than 48 hours before your collection. This helps to avoid scavenging and keeps your street tidy.

Find out what we collect and what we don't.

Where to put your hard waste

If you live in a house, put the waste on the naturestrip outside your house.

If you live in an apartment, put the waste:

  • on the naturestrip, keeping the footpath clear
  • if you don't have sufficient space on your naturestrip, ask your neighbour if you can use their naturestrip.

Make sure the footpath is kept clear for pedestrians, prams and wheelchairs and the waste can be easily accessed.

If possible, check there are no vehicles parked in front of your hard rubbish pile the night before the collection.

How much hard waste you can put out

We can't collect hard waste that exceeds these measurements:

  • length: each item must not be longer than 1.5m (about 5ft)
  • weight: 2 people need to be able to lift any item
  • total size: no larger than 2 cubic metres (approximately what would fit into 2 small 6ft x 4ft trailers).

If we can't collect an item because it's too big or heavy or is not accepted, we'll give you suggestions on how to dispose of it. It's your responsibility to remove any items not accepted so you don't get an litter or Local Laws fine. 

Note: Remember that if you place unaccepted items on the nature strip or footpath, they may be considered dumped rubbish and heavy fines can apply.

If people add to your hard waste pile and you're worried about going over the maximum limit, report the matter as a litter issue or call us on 9278 4444.

How to sort your hard waste

To help us send the right items to the right processing facilities, separate your hard waste into 4 piles:

  1. General hard waste: for example, old kettles, toasters, plates and cups, furniture, wood (no fencing).
  2. Mattresses.
  3. Electronic waste: for example, computers and monitors, TVs and DVD players.
  4. Larger steel metal items: for example, washing machines, dishwashers, fridges (for safety reasons, tape all doors shut) and small car parts.

For more information, see our Hard Waste Booking Guide.

How we avoid hard waste going to landfill

  • Mattresses, metals and e-waste are recycled.
  • Furniture, toys and bric-a brac in good condition are donated to charities.

To find out more about all our waste services, see our A to Z Recycling and Waste Guide (Area A) and A to Z Recycling and Waste Guide (Area B).

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