Boroondara Community Plan

A vibrant and inclusive city, meeting the needs and aspirations of its community.

The Boroondara Community Plan 2017-27 sets out the 10-year vision for our future based on the values, aspirations and priorities you told us were important. 

It will build on what makes Boroondara a remarkable place to live now, and will form the foundation for us to work alongside our community and partners to achieve our vision together.

As our key strategic document, the plan guides our decision making and will directly inform the Council Plan, our budgets, strategies, policies and actions.

The plan also identifies the health priorities we will focus on in partnership with local agencies and responds to the requirements of the Victorian Public Health and Wellbeing Act 2008.

Learn about our vision for a vibrant and inclusive city. Read the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format and Boroondara Community Plan 2017-27 - PDF of text version.

A plan that reflects the true voice of our community

In 2016, we started developing a new Council vision, one that would reflect our community’s values, aspirations and priorities and lead us for the next 10 years.

Between November 2016 and April 2017, we reached out to people who live, work, study or recreate in Boroondara and received 11,845 responses - making it our largest public consultation to date.

The Boroondara Community Plan and the strategies it contains are a direct response to the feedback we received from our community. The plan was developed over four stages.

Stage One - the ideas phase

Between November 2016 and February 2017, we received 7,182 responses from the Boroondara community to the question “What’s important to you in Boroondara?”. This open-ended question was designed to ensure that we had the opportunity to hear about all issues the community thought were important. 

Stage Two - prioritisation

In the second stage of consultation, 4,663 responses were received from members of our community who either chose their 'top three' from the seven priority themes identified in Stage One, or allocated a hypothetical budget among the priority themes. 

Learn more about what you told us in Stage One and Two.

Stage Three - identification of health and wellbeing priorities

To identify the health priorities of the plan, we looked closely at data about the health and wellbeing of the Boroondara community. 

We also developed a wellbeing commitment with local health agency partners and the Boroondara Public Health and Wellbeing Plan Advisory Committee. 

Stage Four - community plan development

Through the consultation process, we heard what our community values most about Boroondara, as well as their concerns, hopes and aspirations for the future.

We used this feedback to inform the development of the community vision and the strategic objectives and the strategies related to the seven priority themes.

To learn more about who we spoke to and how our community responded, download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Seven priority themes emerged when analysing the data collected during the consultation phase. 

The Boroondara Community Plan is structured around these themes, which the community told us we should focus on over the next 10 years:

The seven themes combined provide the foundation for what residents told us makes a happy, healthy community. 

The following pages provide information about what the community told us about each priority theme and their supporting strategic objectives and strategies.  

Each theme has a strategic objective that describes the outcomes we are seeking to achieve.

The strategies describe the areas we will focus on to achieve the strategic objectives, and will be implemented through actions in our policies, plans, strategies, projects and budget over the next 10 years.

Each strategic objective will be measured by a set of strategic indicators to monitor our progress.

See an overview of the Boroondara Community Plan

Your community, services and facilities

Our community told us they value:

Well-maintained public places and community events where people of all ages and backgrounds can interact, learn and be active. Safety, respect and ensuring services are available to support those who may need them, including young families, older adults and vulnerable members of the community.  

Our community said:

We value these things because they contribute to good health, a sense of community connection and harmony across life stages.

Strategic Objective 1: Community services and facilities are high quality, inclusive and meet a variety of needs now and into the future.

Our strategies to achieve this objective

  • Strategy 1.1 - Plan, maintain and renew multipurpose facilities and sports precincts to meet broad, intergenerational needs of the community now and into the future.
  • Strategy 1.2 - Develop a multi-channel wellbeing information service that provides localised and individualised responses to support increased access to available services and facilities.
  • Strategy 1.3 - Deliver, facilitate and advocate for services and programs that promote health, wellbeing, safety and a sense of community.
  • Strategy 1.4 - Provide, facilitate and advocate for life-long learning opportunities for people of all ages.
  • Strategy 1.5 - Provide, facilitate and advocate for opportunities to increase connections within the community with a focus on local neighbourhoods.
  • Strategy 1.6 - Create and maintain public areas, facilities, amenities, footpaths and spaces that are inviting, clean and appropriately lit to increase social connection and improve perceptions of safety.
  • Strategy 1.7 - Support the community’s capacity to create and maintain safe neighbourhoods in partnership with relevant State and Federal Government services, community groups and traders.
  • Strategy 1.8 - Facilitate and produce diverse arts and cultural programs to provide entertainment and increase participation in community life for residents and tourists.
  • Strategy 1.9 - Facilitate and advocate for opportunities to maximise older people’s quality of life and engagement in the community through the provision of programs, volunteering and community-sharing projects.
  • Strategy 1.10 - Develop a strategic response to improving the safety of public places, Council’s facilities and events and take action as required to help protect community participation.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 1. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Access to community services and facilities Data collected from Council’s services and facilities 
Outcome: Satisfaction with community services and facilities Annual Community Satisfaction Survey
Outcome: Council-funded services and activities delivered by community groups  Numbers of Council-funded grant recipients and funded agencies
Outcome: Utilisation of Council’s facilities, leases and licenses  Numbers of community groups using Council facilities
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of community services and facilities

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Your parks and green spaces

Our community told us they value:

Boroondara’s trees and its native plants and animals, and activities that support the health of the environment.

Our community said: 

We value these things because they have an impact on the wellbeing of everyone now and into the future. We believe our community and Council are also in a good position to make a difference.  

Strategic Objective 2: Inviting and well-utilised community parks and green spaces. 

Our strategies to achieve this

  • Strategy 2.1 - Sustainably design, manage and utilise parks and green spaces to foster a connected and healthy community for all ages and abilities.
  • Strategy 2.2 - Identify opportunities to acquire or convert land within the municipality into new green spaces to provide more open space and recreation opportunities.
  • Strategy 2.3 - Partner with other land owners to improve and provide further access to open space throughout the municipality.
  • Strategy 2.4 - Activate existing green spaces and build social connection through the delivery of additional Council and community services and programs in our parks and gardens.
  • Strategy 2.5 - Increase and improve public amenities and facilities in open spaces to enhance functionality for a wider range of uses.
  • Strategy 2.6 - Improve the safety and comfort of the City’s open spaces by providing shade where a need has been identified.
  • Strategy 2.7 - Manage, renew and preserve the green canopy in our open spaces and playgrounds for the enjoyment of future generations.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards Strategic Objective 2. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Satisfaction with parks and green spaces Annual Community Satisfaction Survey
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of parks and green spaces

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

The environment

Our community told us they value:

Boroondara’s trees and its native plants and animals, and activities that support the health of the environment.

Our community said: 

We value these things because they have an impact on the wellbeing of everyone now and into the future. We believe our community and Council are also in a good position to make a difference.  

Strategic Objective 3: Our natural environment is healthy and sustainable for future generations.

Our strategies to achieve this objective

  • Strategy 3.1 - Build community capacity to live sustainably through efficient use of energy and water, resource recovery and renewable energy generation.
  • Strategy 3.2 - Reduce the amount of waste generated and disposed in landfill through initiatives to prevent, reduce, recycle and reuse waste.
  • Strategy 3.3 - Preserve the character of our natural environment through appropriate tree maintenance, increased tree planting and proactively replacing ageing trees.  
  • Strategy 3.4 - Protect and increase canopy tree cover on private land to maintain neighbourhood character and amenity.
  • Strategy 3.5 - Reduce the environmental impact of Council facilities and assets through continued greenhouse gas saving initiatives and stormwater treatment and re-use.
  • Strategy 3.6 - Manage and care for our natural environment through increasing the area of public land in Boroondara being actively managed for biodiversity purposes.
  • Strategy 3.7 Lead our community through advocacy and action to mitigate against and adapt to impacts of climate change to minimise adverse impacts on community health and wellbeing, our natural environment and facilities and services.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 3. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Environment scorecard Data collected from Council’s services and facilities 
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of environmental practices

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Neighbourhood character and heritage

Our community told us they value:

Local heritage, the character of our neighbourhoods and the careful regulation of new development. Diversity in the size and cost of available housing to suit a range of lifestyles is also important.

Our community said: 

We value these things because they contribute to Boroondara’s uniqueness and desirability. 

Strategic Objective 4: Protect the heritage and respect the character of the City to maintain amenity and liveability while recognising the need for appropriate, well-designed development for future generations.

Our strategies to achieve this objective

  • Strategy 4.1 - Encourage the planning of well-designed new development that is appropriately located and does not negatively impact on established residential streets and valued neighbourhood character.
  • Strategy 4.2 - Advocate to the State Government and opposition parties for greater control over planning decisions.
  • Strategy 4.3 - Preserve the City’s history and protect heritage properties and precincts by undertaking a municipal-wide heritage review and introduce heritage overlays in the Boroondara Planning Scheme.
  • Strategy 4.4 - Encourage development in and around our commercial centres, with an emphasis on increasing housing diversity by having the appropriate planning controls in the Boroondara Planning Scheme.
  • Strategy 4.5 - Introduce environmentally sustainable design policies and principles into the Boroondara Planning Scheme to facilitate sustainable development.
  • Strategy 4.6 - Engage with owners and developers to achieve a balance between development and protection of neighbourhood character, heritage and amenity.
  • Strategy 4.7 - Advocate to the State Government and opposition parties to review the current suite of zones and overlays to ensure they provide opportunities for new residential infill in appropriate locations and limit development in inappropriate locations.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 4. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Satisfaction with neighbourhood character and heritage The volume and content of complaints received (excluding objections to planning permit applications) 
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of neighbourhood character and heritage

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Getting around Boroondara

Our community told us they value:

The ability to move throughout the City and to local destinations by private and public transport options, and being able to walk and cycle safely and efficiently.

Our community said: 

We value this because the convenience and time saving associated with excellent transport options can enhance quality of life at all life stages.

Strategic Objective 5: Travel options that are connected, safe, accessible, environmentally sustainable and well-designed.

Our strategies to achieve this objective

  • Strategy 5.1 - Improve road safety for pedestrians, drivers and cyclists through infrastructure improvements, education and traffic-management initiatives.
  • Strategy 5.2 - Address road congestion through an integrated approach that better manages traffic and promotes public transport, walking and cycling initiatives. 
  • Strategy 5.3 - Advocate to the State and Federal governments for improvements to public transport services and main roads throughout the City. 
  • Strategy 5.4 - Promote and increase active and environmentally sustainable travel options, including cycling, walking and access to public transport.
  • Strategy 5.5 - Develop and implement innovative solutions to efficiently manage parking options to respond to demand, changing transport trends and community needs.
  • Strategy 5.6 - Partner with schools and other traffic generators to address traffic and parking congestion during peak traffic times.
  • Strategy 5.7 - Plan and advocate for better access and transport strategies to assist people with limited mobility, including those with disabilities and older adults, to travel in Boroondara to increase their participation in community life.   

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 5. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Satisfaction with getting around Boroondara Annual Community Satisfaction Survey
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of getting around Boroondara

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Your local shops and businesses

Our community told us they value:

The presence of vibrant shops close to home, including places to socialise and eat out. Locally owned businesses are particularly valued, as are those that provide employment in Boroondara.

Our community said: 

We value these things because they foster a sense of community, enable residents to 'live locally' and contribute to a thriving local economy.

Strategic Objective 6: A vibrant local economy and shops that are accessible, attractive and a centre of community life.

Our strategies to achieve this objective

  • Strategy 6.1 - Improve and upgrade the amenity, accessibility and unique sense of place of shopping strip infrastructure and streetscapes to increase activation of local shopping areas. 
  • Strategy 6.2 - Promote initiatives that support a diverse local business community to cater for a wider range of businesses.
  • Strategy 6.3 - Showcase and promote the City’s attractions to increase visitation and spending locally.
  • Strategy 6.4 - Promote and encourage businesses of the future to Boroondara, with a focus on new technology and innovation to meet changing employment needs. 
  • Strategy 6.5 - Provide support for traders to increase vibrancy and functionality of existing retail precincts to enhance a sense of community.
  • Strategy 6.6 - Promote and expand the local night-time economy in identified locations.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 6. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Satisfaction with local shops and businesses Annual Community Satisfaction Survey
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of local shops and businesses

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Civic leadership and governance

Our community told us they value:

Being listened and responded to.

Our community said: 

We value strong and trustworthy leadership and decisions that ensure rates are spent efficiently and on things that are in the best interests of the community.

Strategic Objective 7: Ensure that ethical, financial and socially responsible decision making reflects community needs and are based on principles of accountability, transparency, responsiveness and consultation. 

Our strategies to achieve this objective

  • Strategy 7.1 - Improve advocacy efforts, including building relationships with Federal and State elected representatives.
  • Strategy 7.2 - Ensure transparent decision-making through open governance processes.
  • Strategy 7.3 - Implement a multi-channel communication and engagement strategy to increase awareness of Council facilities and services available in Boroondara.
  • Strategy 7.4 - Provide enhanced online services to our community, placing the customer at the centre of everything we do with a focus on making Council more efficient and effective.
  • Strategy 7.5 - Ensure sound financial management while allocating resources to deliver strategic infrastructure and services that meet community needs.
  • Strategy 7.6 - Engage the community in a review of the Boroondara Community Plan in 2021 to ensure Council services and facilities continue to meet community needs.

Evaluation measures

We'll use the following high level indicators and data to assess our progress towards achieving Strategic Objective 7. Detailed indicators will be published in the adjusted Council Plan 2017-21 and reported against in the Annual Report.

Indicators Data source
Outcome: Satisfaction with civic leadership and governance Annual Community Satisfaction Survey
Output: Range of indicators to assess the progress of access, appropriateness, quality and cost of civic leadership and governance

Local Government Performance Reporting Framework measures

Operational indicators

Outcome indicators: Assess the overall impact and achievement of strategic objectives.

Output indicators: Measure specific activities.

Download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

We are committed to striving to enhance wellbeing for people who live, work, study or recreate in the municipality as an outcome of everything we do.

We will focus on providing a high quality of liveability through our planning, services, places and spaces to enable all members of the community to make healthy choices. 

This commitment implies a focus on equity – fair and even access to resources – so community members of all ages, genders, backgrounds, locations and abilities have the same opportunities to achieve good health and wellbeing.

When developing the Boroondara Community Plan, we examined data indicative of the health and wellbeing status of the Boroondara community.

Overall, we discovered that the Boroondara community reports good health and quality of life. 

However, the data does reveal areas of concern that require additional attention over the first four years of the Boroondara Community Plan. 

In particular, the following health and wellbeing priorities emerged:

  • promoting mental health and social connection
  • preventing injury and violence 
  • reducing harmful alcohol use 
  • promoting healthier eating 
  • promoting active living. 

These health priorities represent the most significant preventable causes of poor health and wellbeing in Boroondara, as well as those areas where we can work with local health and community organisation partners to make changes that influence the health outcomes of the community. 

The health priorities are linked to the seven priority themes of the plan with its focus on a healthy, liveable city.

These priorities are also based on the Victorian Public Health and Wellbeing Plan 2015-19. Our focus on these areas will contribute to improved health and wellbeing for Victorians.

Detailed information on Boroondara’s population and health is available on our social statistics pages

To learn more about our health priorities, partnerships and the data that drives them, download the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.

Implementation

The Boroondara Community Plan sets the long-term strategic direction for our organisation. As shown in the diagram below, it also directly informs the Council Plan, the Municipal Strategic Statement and Council strategies, plans, policies and actions.

The plan will be implemented through our annual commitments set out in Council’s Annual Budget.  

Evaluating and refreshing the plan

To ensure the Boroondara Community Plan continues to meet community needs, we have developed a comprehensive evaluation framework to monitor our progress toward achieving the strategic objectives and strategies set out in the plan. 

Reporting will be incorporated into the City of Boroondara’s corporate reporting framework, which presents a comprehensive picture of our performance. To ensure accountability and transparency, we will: 

  • publish the annual commitments in the Annual Budget and report on the progress in the Annual Report
  • actively consult the community through various channels, including the annual Boroondara Community Satisfaction Survey. 

We'll review the plan each council term (every 4 years) to ensure we stay aligned with new trends, demands and changes to community and government priorities. We will refresh and update the plan in line with the next new council term in 2021.

For other questions, comments or concerns, contact the Community Planning and Development Department on 9278 4753 or email [email protected].

Read the full Boroondara Community Plan 2017-27 - designed PDFBoroondara Community Plan 2017-27 - text format or Boroondara Community Plan 2017-27 - PDF of text version.