Pay your fine (infringement notice) within 21 days to avoid additional costs and the potential for legal proceedings. 

Vehicles that have been towed are taken to the VicRoads impound yard in Collingwood. Call 13 48 69 or visit the VicRoads website. 

If you have lost your ticket and want to know your infringement number, call customer service on 9278 4444 with your car registration number.

Ways to pay 

Telephone and internet payment options may only be available 2 business days after you have received your fine. 

Telephone & Internet Banking - BPAY

Pay using the Biller Code and Reference Number on your notice.  Make payments from your credit card, savings or cheque account.

Our website 

Pay a parking fine online using the Infringement Number on your notice. Credit card surcharges apply. 


Call us on 1300 722 151 and follow the prompts to make secure payments. Credit card surcharges apply. 


Include a copy of the infringement or your infringement number, and mail with your cheque or money order made payable to ‘City of Boroondara’, and crossed ‘Not Negotiable’ to:

City of Boroondara
Private Bag 1
Camberwell VIC 3124 

We do not accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail. 

In person 

Visit our customer service desk during opening hours. For more information, visit Contact us.

Organise a payment plan

We do not accept part payments, but you can organise a payment plan, if you have: 

  • experienced financial hardship due to COVID-19
  • a Health Care Card 
  • a concession card. 

The Attorney-General's guidelines to the Infringements Act 2006 has more information on this. 

You will need to provide evidence with your application. Your request for a payment plan must be sent in writing. It must state how much you can pay and at what frequency. For example, $20.00 every fortnight.

You can email your application for a payment plan to [email protected] or write to us at Private Bag 1, Camberwell Victoria 3124.

Payments must be made in person or via BPAY. Use the biller code 131656 and state the reference number on your Payment Plan approval notice. 

Review a parking fine 

If you get a parking fine, you can apply for a review under certain circumstances.  

Find out if you're eligible to apply for a review of your parking fine. 

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