Pay your fine (infringement notice) within 21 days to avoid additional costs and the potential for legal proceedings.
If you have lost your ticket and want to know your infringement number, call customer service on (03) 9278 4444 with your car registration number.
Telephone and internet payment options may only be available 2 business days after you have received your fine.
Telephone & Internet Banking - BPAY
Pay using the Biller Code and Reference Number on your notice. Make payments from your credit card, savings or cheque account.
Include a copy of the infringement or your infringement number, and mail with your cheque or money order made payable to ‘City of Boroondara’, and crossed ‘Not Negotiable’ to:
City of Boroondara
Private Bag 1
Camberwell VIC 3124
We do not accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.
Visit our customer service desk during opening hours. For more information, visit Contact us.
If you are not eligible for a review and need more time to pay your fine, you can organise a payment plan.
You can organise a payment plan if you have:
- experienced financial hardship due to COVID-19
- a Health Care Card
- a concession card.
You can request a payment plan online, which we help organise through Fines Victoria.
Apply via email or post
You can also apply for a payment plan with us via email or post.
Email details of your preferred payment plan to [email protected] or write to us at Private Bag 1, Camberwell Victoria 3124. Please tell us:
- Your name, email address and phone number.
- Your infringement notice number and vehicle registration.
- How much you can pay and at what frequency. For example, $20 every fortnight.
With your application you will need to include evidence of your eligibility, such as a copy of your current Centrelink card.
If you get a parking fine, you can apply for a review under certain circumstances.
Find out if you're eligible to apply for a review of your parking fine.