Print full document Table of contents Content Your event team is essential to delivering a safe and successful event. This includes paid staff, volunteers, contractors and anyone else performing duties during the event lifecycle, from bump-in to bump-out.Even for small events, it’s important that all staff and volunteers understand:their roles and responsibilitieswho they report towhat to do in an emergencyhow to keep themselves and others safecommunication protocols. Expand all Collapse all Staffing plan You may be asked to provide a staffing or volunteer plan as part of your Event Plan. Your staffing or volunteer plan should outline:the number of volunteers/staff and their roles (for example, traffic marshal, gate supervisor, stage manager, public safety officer)staff briefing and induction processshift times and rotationsupervision and escalation contacts. Identification and accreditation All staff and volunteers must be easily identifiable. Your staff and volunteers can be identified by, for example:wearing hi-vis vests or event t-shirtscarrying name badges or lanyardsbeing listed on a staff contact sheet or communications plan. Induction and training All event workers, including casuals and volunteers, must be inducted before starting their shift. Inductions should cover:hazards and site-specific risksemergency procedureslocation of toilets, first aid, fire extinguishers and exitsreporting lines, radio and/or phone protocols.We recommend completing a short briefing at the start of each day. Keep a record of who was inducted and what was covered. Breaks and wellbeing You're responsible for ensuring staff and volunteers get adequate breaks and respite. It’s your responsibility to ensure all staff and volunteers:take breaks during long shiftshave access to drinking water, food and shadeare rotated out of roles that involve prolonged standing, sun or noise exposure, or high stressknow where to get first aid or raise a welfare concern. Volunteer safety Treat your volunteers with the same duty of care as paid workers. Volunteers must be treated with the same duty of care as paid workers. This includes:being covered under your Public Liability Insurancewearing appropriate PPE for their tasksnot being asked to undertake high-risk roles without proper training, certifications or supervision (for example, operating machinery, directing traffic on roads). Expand all Collapse all Pagination links Roles and responsibilities Boroondara outdoor event guide Risk, safety and compliance
