OUTAGE: Website maintenance April 2024

Our website will be unavailable from 5 to 8 pm on Tuesday 23 April due to planned maintenance. 

Some of our services are closed or have different hours on Anzac Day public holiday on Thursday 25 April 2024.

The Bureau of Meteorology has declared an El Niño event this summer, the first in Australia since 2015 – meaning it’s time to plan for high temperatures in the coming months.

It's important to be aware of the potential risks and take steps to prevent heat-related illnesses. Here are some ways to help you beat the heat and stay safe this summer.

  1. Stay hydrated. Drink plenty of water throughout the day and avoid excessive caffeine and alcohol consumption, as these can contribute to dehydration.
  2. Stay cool indoors. If the heat becomes unbearable, seek refuge in air-conditioned spaces like malls, libraries or community centres.
  3. Dress for the weather. Choose lightweight, loose-fitting and light-coloured clothing to help keep your body cool. A wide-brimmed hat and sunglasses provide additional protection from the sun.
  4. Plan activities wisely. Avoid strenuous activities and schedule outdoor activities during the cooler parts of the day, like early morning or evening.
  5. Seek shade. When outdoors, make use of shaded areas or umbrellas to escape direct sunlight. This can significantly reduce the risk of heat-related illnesses like heatstroke.
  6. Never leave anyone in a parked vehicle. Leaving children, animals or vulnerable individuals in a parked car, even for a few minutes, can be life-threatening. Always check your vehicle before locking it.
  7. Check on vulnerable individuals (and pets too!) to ensure they are coping with the heat.
  8. Monitor your health. Be aware of the signs of heat-related illnesses such as dizziness, rapid pulse, nausea and confusion. If you or someone you're with experiences these symptoms, move to a cooler place, hydrate and seek medical attention if necessary.

For general heatwave information, visit our Extreme heat page.