Coronavirus update 13 March 2020

Stage 4 restrictions: what's closed and what's open.

We are making temporary changes to our Maternal and Child Health service in an effort to reduce the risk of transmission of the coronavirus disease (COVID-19) in the community. 

These changes are recommended by the Department of Health and Human Services, the Municipal Association of Victoria and the Australian Nursing and Midwifery Federation. 

Key age and stage consultations

Key age and stage consultations are occurring face-to-face if:

  • Your baby is younger than 8 weeks.
  • Your child is over 8 weeks and your MCH nurse has advised your appointment will be at the centre.

If you have an existing appointment, the nurse will telephone you at the time of your scheduled appointment.

If you would like to schedule a telephone appointment, please call Boroondara Maternal Child Health Bookings on 9278 4606 or [email protected].

Please note, we are prioritising services for the most vulnerable families in our community.

Face masks

As directed by the Victorian Chief Health Officer, people over the age of 12 must wear a face covering when attending a Maternal and Child Health appointment. Visit DHHS website for more information.

Children under two years should never wear a face mask due to choking and strangulation risks. 

Maternal Child Health groups and programs

  • All Maternal and Child Health groups will still be offered via Telehealth. If you have any questions, please contact our Maternal and Child Health services team on 9278 4606 or email [email protected].
  • Playgroups remain temporarily cancelled. You will be contacted at a later date as soon as they are able to recommence.
  • Breast Feeding Drop-in Clinics at Glen Iris East on Monday afternoons and at East Kew on Thursday afternoons are on offer face to face or virtually by appointment only. Please speak with your Maternal and Child Health Nurse directly or call 9278 4606.
  • Day Stay Program is currently unavailable due to Stage 4 COVID-19 restrictions across metropolitan Melbourne. Sleep settling information is being delivered virtually and also face to face for short consultations. Please speak with your Maternal and Child Health Nurse directly or call 9278 4606.

We understand that many parents are likely to be feeling anxious or concerned about their children’s health and wellbeing during the COVID-19 pandemic. Be reassured that the evidence so far suggests that babies and children under 5 almost never get seriously ill from COVID-19.

If you have any questions, please contact our Maternal and Child Health services team on 9278 4606 or email [email protected]

For regular updates about the coronavirus (COVID-19), please visit the Department of Health and Human Services website.

Get extra help

We can link you to programs if you need extra support, including:

  • home visits for families experiencing early parenting difficulties
  • a day stay program that helps with settling, sleeping and feeding
  • lactation clinics for families that need breastfeeding support.

For more information on these programs, call 9278 4606 or email MCH service.

Join a support group

Joining a support group is a great way to get help and talk about your concerns. Groups in the City of Boroondara include:

  • Baby's Okay, What About You?: a free 9-week postnatal depression group that helps you cope with being a new parent. For more information speak with your MCH nurse.
  • Parents' groups: for first-time parents, where you can discuss parenting issues and make new friends. To join a group contact your local MCH centre.
  • Women After Gestational diabetes (WAG):  a program designed specifically for women with a history of gestational diabetes. This program provides strategies to reduce the risk of type 2 diabetes and improve family health. For more information visit, email [email protected] or ask your Maternal and Child Health nurse.

Parenting advice

If you need parenting advice out of hours when the Maternal Child Health Service is not available, you can call the Victorian Maternal and Child Health line on 13 22 29 to talk to a qualified MCH nurse. This is a 24-hour service, 7 days a week.

This isn't an emergency number: for all emergencies call 000.

Maternal and Child Health App

You can now find accurate and reliable information about your child’s health, learning and development using the free MCH App from the Victorian State government. The app can also be used to keep track of upcoming MCH appointments, and find important health contacts.

This app can be personalised and is available for Apple and Android smartphones.

Languages other than English

Maternal and Child Health Centre Locations

Resources for families

Find local services, activities and facilities to support you family.
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