Online
- Give feedback or make an enquiry.
- Report a maintenance issue relating to council facilities, such as a damaged footpath or full public bin.
Phone
Call us anytime on (03) 9278 4444.
If something causes a dangerous situation that needs to be addressed immediately, call us 24/7 on (03) 9278 4444, so we can keep our community safe.
You can email [email protected].
Our team replies to emails between Monday to Friday, 8:30 am to 5:15 pm. We will get back to you as soon as we can.
In person
You can visit the customer service counter at our council offices at 8 Inglesby Road, Camberwell Victoria 3124.
Our counter is open between Monday to Friday, 8 am to 5:15 pm.
Write to us at:
Private Bag 1, Camberwell Victoria 3124
Media enquiries
For media-related enquiries only, please contact our media team at [email protected] or call 0481 912 411.
We are unable to support media queries from students.
Accessibility
If you have any problems using the website or accessing the documents on it, please call or email us and we will treat your request as a priority.
We are committed to providing a website that is accessible to as many people as possible. You can learn more about the accessibility of our website in our Accessibility statement.
National Relay Service
National Relay Service (NRS) helps people to make and receive calls.
TTY (Teletypewriter)
Call 133 677 then ask for (03) 9278 4444.
Voice Relay
Call 1300 555 727 then ask for (03) 9278 4444.
NRS Chat (internet relay)
Make an NRS Chat call on the NRS website, then enter (03) 9278 4444.
Language services
We have information about some Council services in Languages other than English. Visit our Multicultural Boroondara page to find out more.
For more information in your preferred language, call our free interpreter service on (03) 9278 4002.
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