Library system upgrade and temporary outage

Boroondara Library Service will be undertaking a scheduled system upgrade on Tuesday 20 October 2026, between 8 am and 3 pm.

This upgrade will help our systems run more efficiently and strengthen our authentication processes, ensuring we continue to provide secure and up-to-date services to our community.

What to expect during the system upgrade

You won’t be able to:

• log in to your account
• access the library catalogue or app
• reserve or renew items
• access online resources, including newspapers and LinkedIn Learning
• make payments in person or online
• access public PCs, or photocopying, printing or scanning services.

Please bring your library card or have a copy of your membership number and password saved separately, as the library app and system will be unavailable.

You’ll still be able to: 

• visit the library
• return items
• borrow items in person
• access WiFi
• join the library in person
• access eBooks and eAudiobooks you’ve already downloaded
• use existing study room bookings.

Access to services is expected to return to normal after 3 pm. Thank you for your patience while we carry out this important system upgrade.

Contact us

If you have any questions, please contact us on (03) 9278 4666, complete our Ask a librarian form, or speak with staff at your local library branch.