Coronavirus update 13 March 2020

Council has closed some facilities and cancelled all events until 14 April. Learn which services have been affected.

All Boroondara debtor invoices, including Aged Care, can be paid using the following options.


  • Online Payment Portal
  • Post bill pay (or phone 13 18 16). You will need the Billpay code and reference number on your invoice.
  • Bpay: You will need the Biller Code (#141713) and invoice number. Payments can only be made from savings or cheque accounts. We do not accept credit card payments via Bpay.

Direct Debit

By mail

  • Detach the bottom of the notice and mail with your cheque or money order - made payable to 'City of Boroondara', crossed 'Not negotiable' - to: City of Boroondara, Private Bag 1, Camberwell Vic 3124.
    Please note: ensure you mail your payment in time, as we do not accept postal delays as a reason for late payment. We do not issue a receipt for payments received through the mail.

In person

  • Australia Post: Present your invoice at any Post Office to pay by cash, cheque or EFTPOS. Ensure cheques are made payable to 'City of Boroondara' and crossed 'Not negotiable'. 
  • At Council cashiers in Camberwell, Kew, Hawthorn.


  • We do not accept part payments unless by agreement for special circumstances.
  • If you use a credit card, we charge a surcharge that is equivalent to the fee the credit card provider imposes upon us.
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