Step 1: check what can be collected.
Step 2: book a collection using the online form - we visit each suburb every two weeks so you can check availability and select a date.
Step 3: up to a week before your collection date, prepare for your collection.
Collections take place on all public holidays except Good Friday, Christmas Day and New Year’s Day.
You may also book by calling Customer Service on 9278 4444 between 8am and 5.15pm, Monday to Friday or email email@example.com any time.