CommPlanning consultation 252

For urgent issues requiring emergency response, please call:

  • Triple Zero (000). Triple Zero calls are free.
  • If you are deaf or have a speech or hearing impairment call 106.

Crisis Support 24 hours, 7 days a week

  • St Vincent’s Psychiatric Triage Service 
    - 1300 558 862

    Provides psychiatric advice and treatment for people in the acute phase of psychiatric illness.
  • Lifeline - 13 11 14
    Provides counselling, information and referrals for people experiencing a personal crisis.
  • beyondblue - 1300 224 636
    Provides advice and support for people experiencing depression and anxiety.
  • Suicide Call Back Service - 1300 659 467
    Provides free counselling for anyone who is suicidal or affected by suicide.

Community Mental Health Services

  • The Eastern Mental Health Community Intake - 1300 785 358
    A central access point for people with severe mental illness, their carers and family. Open for enquiries between 9am and 5pm, Monday to Friday.
  • headspace Hawthorn - 9006 6500
    Provides support, information and advice to young people aged 12 to 25. Open for enquiries between 2pm and 6pm on Monday and between 10am and 6pm, Tuesday to Friday.

Homelessness Assistance

  • Eastern Metropolitan Homelessness Assistance - 1800 825 955
    Provides information and referrals for people experiencing homelessness or a housing crisis. Open for enquiries between 9am and 10pm, 7 days a week.

Drug and Alcohol Support 24 hours, 7 days a week

  • Directline - 1800 888 236
    Provides counselling, information and referrals for people experiencing alcohol or drug problems.
  • Youth Drugs & Alcohol Advice - 1800 458 685
    Provides advice about drugs and alcohol to young people.

Family Violence

  • Women’s Domestic Violence Crisis Service - 1800 015 188
    Provides 24 hour support for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.
  • Men’s Referral service - 1300 766 491
    Provides support by men for men to help them take action to stop using violent and controlling behaviour. Open for enquiries between 9am to 9pm, Monday to Friday.

Click the image below to download the information on this page.

Your Help Card to Mental Health Services and Crisis Suport in Boroondara. Free and Confidential Support. Boroondara City of Harmony

Research and Statistics

Psychological distress is an important risk factor of heavy drinking, smoking and drug use. It has also been directly linked to a number of diseases and conditions such as fatigue, migraine, cardiovascular diseases, injury, obesity, depression and anxiety. The Victorian Population Health Survey 2011-12 included 10 questions about respondents’ levels of psychological distress. Eight percent of Boroondara respondents reported having high or very high levels of psychological distress.

See the All about Boroondara - Social statistics portal for further research and statistics on mental wellbeing.