Food safety information can be obtained from Council.

Is it food poisoning?

Food poisoning can be as a result of anything eaten in the three days before symptoms begin. It is a myth food poisoning is always caused by the last meal eaten.

How do you know? Typical symptoms of food poisoning include stomach cramps, diarrhoea and/or vomiting, but food borne illness can occur as a result of a variety of different reasons including bacteria, viruses, toxins or chemicals in the food.

Consequently, to investigate an alleged food poisoning case information needs to be obtained from the person or people who are ill. A comprehensive food history is needed, which involves noting everything consumed in the three days before the onset of symptoms. A correctly stored sample of food and a specimen from the affected person/people are also needed. This information is used to determine if there are links with the foods eaten by people who become ill at the same time.

Making a complaint against a Boroondara food premises

If you believe you may have recently suffered food borne illness as a result of consuming food purchased from a premises within Boroondara, take any of the following steps:

Phone:  9278 4444 at any time
Complete:  the online form 
Email:  Health Services
Phone:  9278 4701 (Monday to Friday from 8.30am to 5.15pm)

Food safety during a power failure

The Department of Human Services produces a number of leaflets to provide guidance on what to do in the event of a power failure. Visit the Department of Human Services website.