Some of our services have different times over the holidays, including household bin collections previously scheduled for Christmas and New Year's Day. See all affected services.

Check out our recently updated Do I need a permit? page where we’ve added a virtual house to guide you through our planning and building information.

The virtual house can also help you determine whether or not you need a permit, and you can learn a bit more about environmental sustainability as you plan for building works.

We’re keen to hear your feedback on this new feature. Please visit the Do I need a permit? page, explore the virtual house and complete the feedback form at the bottom of the page.

This improvement is part of our strategy to focus on customers and designed to deliver a more seamless, convenient and empowering experience for all our customers.

Building
Environment
Planning