See the latest information about support services, Council facilities and closures.
- All of our regular programs will be suspended, including community activities, workshops and children’s storytimes.
- You can still use access our catalogue, place reserve, use your Library account online and also access digital collections with your library card.
- We will still provide a phone service for Boroondara Library Service members.
Boroondara Library Service staff will be able to assist you by phone with general enquiries, as well as how to access our digital collections. .
If you need other coronavirus (COVID-19) related assistance, we have set up a support hotline: call 9278 4444 and press 5 to speak to a member of the support team between 8.30am and 5.15pm. You can also email [email protected].
Can I still borrow books?
Unfortunately you can’t borrow books physically from any of our libraries for the duration of the closure period. You can download items for free from our eBook and audiobook collections on any device, anytime.
I have Boroondara Library Service items currently on loan. Should I return these? And will I be charged if I don’t return them?
Our returns chutes are now closed, please hold onto your loaned material until we reopen. You will not incur any fines and you do not need to renew your items as the due dates have been extended until after we reopen.
Can I access any library collections or services online?
There are a number of great resources that can be accessed online with your Boroondara Library Service membership number and 6 digit PIN (your date of birth - ddmmyy). You can now join the library online anytime to access online resources. See our closure resources news article to find out more about what is available and how to access our digital collections.
What about Boroondara Library Service programming?
All of our regular programs will be suspended during the closure, including community activities, workshops and children’s story times. We apologise for any inconvenience.
Our Library Youth Services team have begun preschool storytime online that you can enjoy streaming anytime
I have a meeting room booked at one of the libraries. What does that mean for me?
We will be cancelling meeting room bookings with no charge.