Coronavirus update 13 March 2020

Stage 4 restrictions: guidance and support.

Coronavirus support hotline

We have launched a dedicated hotline to help our residents who need it most during this challenging time. 

Our support team can arrange local emergency relief support or refer people to partner organisations and agencies who can help.

If you need help, call us on 9278 4444 and press 5 to speak to a member of our support team between 8.30am and 5.15pm. You can also email [email protected]boroondara.vic.gov.au

Enforcing restrictions

Victoria Police is enforcing the current restrictions. If you want to report a suspected breach of public health restrictions, you can report it online.

Financial support

We have developed a $4.5 million support and relief package to help our local community. 

The relief package includes a range of initiatives designed to ease the financial burden on our residents, businesses and community groups.

For details, see COVID-19 financial assistance for our local community and businesses.

Support for business

Our support and relief package includes initiatives designed to ease the financial burden on our local businesses. This includes the waiver of food premises registration fees, footpath trading fees and trader parking permit fees.

We have created a series of posters for local businesses to display.

For more information, see Support for small business in response to COVID-19.

Safe Work Australia provides COVID-19 information for workplaces.

Community services

We have existing relationships with key service providers and community organisations that are well placed to provide emergency relief and services during this time. 

You can download our directory for contact details and more information. Alternatively, call call us on 9278 4444 and press 5 to speak to a member of our support team between 8.30am and 5.15pm.

For a copy of the Community Services Directory, see Downloads.

Family violence

With more people staying home due to the current restrictions, there may be an increased risk for people experiencing family violence.

If you or someone you know is in immediate danger, call 000.

Support is available for people experiencing family violence

Aboriginal and Torres Strait Islander people

Download the Aboriginal and Torres Strait Islander people fact sheet (PDF, 228 KB).

Meals on wheels

People over the age of 70 who are isolated and have no support network can receive Meals on Wheels for up to 6 weeks prior to an assessment. Call My Aged Care on 1800 200 422

Gambling support

Gambler's Help support services are available for anyone affected by gambling issues.

Support is available 24 hours a day, 7 days a week, on 1800 858 858.

Other support services 

There is a range of support services available to help you through this challenging time:

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