We have launched the Small Business Resilience grants program to support and build the capacity of small businesses operating from a commercial premises.

Applications are now closed.


The Small Business Resilience grants program will provide financial assistance to enable eligible businesses to operate more effectively in the online environment - something that has become increasingly important following the outbreak of COVID-19.

The program is designed to support businesses to pivot their business model, enabling businesses to more effectively compete with the growing number of services and products sold and provided online. Successful applicants will receive funding to develop or improve online and e-commerce capabilities.

Items eligible for grant funding

Funding can cover or contribute to the purchase of services, hardware and software to: 

  • deliver programs and services online (up to $1,000)
  • develop a social media strategy and set up of social media platforms (up to $1,000)
  • develop a website without e-commerce functionality (up to $2,000)
  • develop e-commerce functionality to an existing website (up to $2,000)
  • develop a website and social media presence (up to $3,000)
  • develop a website with e-commerce functionality (up to $4,000).

The maximum amount any one business can apply for is $3,000 (unless applying to establish a website with e-commerce functionality where the maximum amount is $4,000).

Preference will be given to applicants whose proposed activity will:

  • procure products and services from local suppliers in the City of Boroondara
  • keep people employed, or facilitate the creation of new employment opportunities
  • assist to differentiate their business from competitors
  • supply products and services to the Boroondara community.

Conditions of funding

Successful applicants will be required to sign a funding agreement.


To be eligible businesses must:

  • operate from a commercial premises
  • have an Australian Business Number (ABN)
  • employ fewer than 20 FTE employees at the time of application, in exceptional circumstances applications above this number of employees will be considered in the hospitality and tourism sectors, be a sole trader or part of a business partnership
  • be located within the City of Boroondara
  • be seeking funding for the purchase of services, hardware and software
  • have been in business for more than 12 months
  • have the appropriate insurances, permits and licences for business operation
  • have been subject to closure or are highly impacted by directions from the Deputy Chief Health Officer in relation to Non-Essential Activities
  • demonstrate how the grant funds will help address the challenges resulting from the COVID-19 outbreak and how the development or improvement of online and e-commerce capabilities will enable the business to continue to deliver services and programs
  • provide evidence of a 30% reduction in turnover (this will not be required if a business was forced to close due to its classification as non-essential).

Businesses and people that are not eligible for funding

The following businesses and people are not eligible for funding under the Small Business Resilience Grants Program:

  • businesses located outside the City of Boroondara
  • political organisations or those with a political purpose
  • employees of the City of Boroondara or their immediate families
  • businesses currently receiving other sources of Council funding
  • employees of Australian and local government agencies and bodies, foundations or grant making bodies, or have a primary focus on fundraising
  • traders associations and owners corporations (strata and company owned)
  • branches, franchisees or subsidiaries of larger companies
  • businesses that have an adverse effect on public health, safety, the environment, or heritage.

Assessment process and criteria

Applications are assessed by a panel comprised of two City of Boroondara councillors and two Council Economic Development officers.

The City of Boroondara reserves the right to request further information in considering any application.

Applications are kept confidential and the application details will not be disclosed to any person outside the application and assessment process. A short summary of the application activity may be provided to Council officers involved in the assessment process and the outcomes achieved by businesses in receipt of funding may be promoted through City of Boroondara channels. 

All funding decisions are at the discretion of Council and are final.

Criteria Weighting
Extent to which the proposed project will assist to address impacts and meet intended outcomes

We will consider:
  • the extent to which the business has been impacted by the outbreak of COVID-19
  • the extent to which the business has demonstrated grant funding will assist to address impacts of the COVID-19 on its ability to deliver services and products and meet intended outcomes 
  • the extent to which the business has outlined how the outbreak of COVID-19 has impacted the business’ ability to deliver services and products.

We will consider whether:
  • the business provides services and products to Boroondara residents 
  • grant funding will contribute to the purchasing of products or services from a business within Boroondara.

Implementation plan, including resourcing, timelines, budget

We will assess the extent to which the implementation plan is achievable and adequately describes how the project will be resourced and delivered (timelines), measured/evaluated.


Retain employment or create new employment opportunities

The funding will assist the business to retain existing employees, or facilitate the creation of new employment opportunities 


Differentiate business from competitors

The funding will assist the business to differentiate itself from competitors.


Completion within a short timeframe

The project can be implemented within 8 months, with preference given to those that can be completed within a shorter timeframe.



Successful applicants will be required to provide an acquittal report, which:

  • outlines how the funds supported the business to continue to deliver services and products to the Boroondara community despite the challenges posed by COVID-19
  • includes invoices and receipts for services and products funded by the grant.

Important dates

Applications close Sunday 7 June 2020. 

Applications will be assessed in mid June 2020.

Successful applicants will be notified by late June 2020. Any unsuccessful applicants will be notified by July 2020.  

Proposed activities are expected to be completed within 8 months following the receipt of funding.

How to apply

Applications are now closed.

More information

For enquiries about the grants program, please contact the Local Economies team at [email protected] or on 9278 4444.

How useful was this information?