We are here to help local businesses as Boroondara recovers from the impacts of the COVID-19 pandemic. A number of initiatives and resources are available to help your business continue to operate safely and adapt to the evolving situation.

Outdoor trading

We introduced temporary outdoor trading spaces across Boroondara from late 2020 to help the local economy recover and support businesses to operate in a COVIDSafe way.

We supported businesses to establish new and extended outdoor dining spaces on:

  • footpaths
  • businesses’ private land, like courtyards and private car parks
  • public spaces, like parks, civic squares and pedestrian laneways
  • temporary parklets in car parking bays.

See our Outdoor trading permits page to find out more about your options as a business. 


Parklets will remain in place across some of Boroondara’s shopping strips until 30 September 2022. This includes:

  • the extension of several parklets which have been in place since October 2020
  • enhancements to some extended parklets through the addition of planters, fencing, decking and AstroTurf
  • reinstating some parklets that were originally installed in October 2020 but had been removed during winter

These parklets have been supported by funding from the Victorian Government’s ‘COVIDSafe Outdoor Activation Fund 2021’.

To keep updated about parklets, sign up to our mailing list.


We are delivering a program of roving street performers, musicians and other entertainment over the summer and autumn months. The program will help bring a sense of vibrancy to Boroondara’s shopping strips and encourage visitors to stay longer.

Our Street Sounds page has more information about this program.

COVIDSafe Business Concierge program

The COVIDSafe Business Concierge program aims to help local businesses comply with Victorian State Government directions in an effort to keep our community safe and our economy open.

Since Monday 2 August 2021, Business Concierge Officers have been visiting Boroondara businesses to provide support, advice and resources to improve their COVIDSafe practices.

These officers will:

  • provide one-on-one guidance based on Victorian Government advice
  • answer questions
  • work with businesses to help them meet the directions of the Victorian Chief Health Officer
  • work to make sure staff and the wider community stay healthy and safe. 

Find out more about the COVIDSafe Business Concierge program.

Promoting your business

We can showcase your business in a couple of ways.

Love Local Life business directory 

Sign up to profile your business via the Love Local Life business directory.

This online directory has been created to showcase Boroondara businesses, with the aim of assisting residents and visitors to find new favourite products and services while supporting local.

Businesses can showcase their COVIDSafe service options, including:

  • click and collect
  • contactless delivery
  • outdoor dining and more.

Featured businesses are also promoted across the Love Local Life Facebook and Instagram pages 

Share your story with fellow business owners 

If you have advice for other local business owners on how you have adapted to the challenges of COVID-19, we would love to share your story.

For us to share your story you need to email [email protected] with the following:

  • the name of your business
  • information about your products and services and how you’re doing things differently to ensure the health of employees and customers is prioritised
  • a photo of your adapted business in action (this could depict the steps you’ve taken to promote health and safety, for example, your new takeaway coffee set-up/station).

    Local, state and federal supports

    The City of Boroondara, Victorian Government and Australian Government are providing a range of supports and resources to assist businesses.

    Council financial support

    In April 2020, Council announced a $4.5 million relief and recovery package, which provided financial support to businesses.

    Victorian Government financial support

    Support is available from the Victorian Government to help businesses impacted by COVID-19.

    Australian Government financial support

    Support is also available from the Australian Government to help businesses impacted by COVID-19.

    Council online resources

    We have a number of online resources available to support your business.

      Other resources

      For additional resources, support services, information and advice, see:

      More information

      For more information or assistance, contact our Local Economies team at [email protected] or on (03) 9278 4444.

      Was this page helpful?