We are here to help local businesses as Boroondara recovers from the impacts of the COVID-19 pandemic. A number of initiatives and resources are available to help your business continue to operate safely and adapt to the evolving situation.

Promoting your business

We can showcase your business in a couple of ways.

Love Local Life business directory 

Sign up to profile your business via the Love Local Life business directory.

This online directory has been created to showcase Boroondara businesses, with the aim of assisting residents and visitors to find new favourite products and services while supporting local.

Businesses can showcase their COVIDSafe service options, including:

  • click and collect
  • contactless delivery
  • outdoor dining and more.

Featured businesses are also promoted across the Love Local Life Facebook and Instagram pages 

Share your story with fellow business owners 

If you have advice for other local business owners on how you have adapted to the challenges of COVD-19, we would love to share your story.

Email us with the following so we can profile you:

  • the name of your business
  • information about your products and services and how you’re doing things differently to ensure the health of employees and customers is prioritised
  • a photo of your adapted business in action (this could depict the steps you’ve taken to promote health and safety, for example, your new takeaway coffee set-up/station.

Council online resources

We have a number of online resources available to support your business.

Local, state and federal supports

The City of Boroondara, Victorian Government and Australian Government are providing a range of supports and resources to assist businesses.

Council financial support

In April 2020, Council announced a $4.5million relief and recovery package, which provided financial support to businesses.

Outdoor dining

We introduced temporary outdoor dining spaces across Boroondara from late 2020 to assist the local economic recovery and support businesses to operate in a COVIDSafe way.

We fast tracked applications for businesses to establish new and extended outdoor dining spaces on:

  • footpaths
  • businesses’ private land (like courtyards and private car parks)
  • public spaces (like parks, civic squares and pedestrian laneways)
  • temporary parklets in car parking bays.

Trading in temporary parklets will end on 30 September 2021. We have offered businesses business that are trading on footpaths and other public spaces an extension to their permits. We are offering this free of charge until 30 September 2021. 

From October 2021, we'll work with these businesses to transition back to our standard, paid footpath and public space trading permits that were in place before the COVID-19 pandemic. 


If you already trade on the footpath, you can apply for an extension to your footpath trading area. This may be the best option for you if you are:

  • looking for a quick and easy way to extend capacity for outdoor trading
  • already holding a current permit for footpath trading
  • clear of loading zones, disabled parking, bus or tram stops

If you don't already trade on the footpath, you can apply for a fast-tracked permit.

You can apply online for a footpath trading permit or for an extension to your current footpath trading area. You must have support from your neighbouring businesses.

Private land

You may have space on your property that can accommodate outdoor dining, such as a courtyard or on-site car park.

In many cases, businesses can use or construct temporary buildings in these spaces without the need to apply for, or amend an existing planning permit.

In some cases the law requires a planning permit (for example if the property is within the Heritage Overlay).

To help you determine if you require a planning permit, connect with our Planning team by calling 9278 4888 or emailing [email protected] to discuss requirements and identify next steps.

If you have any questions about the outdoor dining project, please email our Outdoor Trade team at [email protected]

    Victorian Government financial support

    Support is available from the Victorian Government to help businesses impacted by COVID-19.

    Australian Government financial support

    Support is also available from the Australian Government to help businesses impacted by COVID-19.

    Other resources

    For additional resources, support services, information and advice, see:

    More information

    For more information or assistance, contact our Local Economies team at [email protected] or on 9278 4444.

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