Boroondara Bulletin - September 2020Boroondara Bulletin - September 2020 kreynold Wed 26 August 2020
We are working to ensure we can manage the health and safety of our trees now and in future. Removing and replacing unsuitable trees over time will ensure we continue to enjoy green, leafy streets and parks.
Supporting those in need during COVID-19
During the COVID-19 pandemic we've been working closely with our partner service providers and community organisations in Boroondara to offer assistance to those in need. Hear from some of the organisations we support.
Supporting our young people
Boroondara Youth Hub may currently be closed, but our Children and Youth Support Team continues to play an important role in our community, providing support to young people in Boroondara, and their parents, caregivers and guardians.
Message from the Mayor, Cr Cynthia WatsonMessage from the Mayor, Cr Cynthia Watson kreynold Wed 26 August 2020
Council made the decision to begin a transformation which is about placing you at the centre of everything we do and how we do it.
This Customer First Transformation program reimagines our service delivery, will reduce red tape, create new opportunities, and strengthen our connection with our community.
We have delivered some fantastic initiatives since our Customer First Transformation journey began and there are now many new, convenient ways for you to access services and connect with us. These changes put time back into your day. You can now book a hard waste collection, report issues, submit applications for permits and make the majority of payments on our website, meaning no need to come to a Council office, make a phone call or send an email.
Following the wonderful success of the Over 55s digital hub, we recently launched the Boroondara Families portal. This new online hub provides parents and caregivers of young children (0-8 years) with a variety of tools and resources to track important dates in a child’s life such as immunisation and kindergarten enrolment. You can also access information about local services and recreational activities.
The Boroondara Volunteer Resource Centre’s new online portal connects and matches volunteers and volunteer seeking organisations with the same goal. Since introducing this new service earlier this year, interest in volunteer roles has doubled, which is hugely rewarding for our community.
Achievements like these are why we are excited to continue the Customer First Transformation at a time when we are more dependent on digital services than ever before. We are changing the way we work to make it easier for you to get the information and services you need.
While COVID-19 has presented many challenges, it has also provided us with time to reflect on the crucial role Council plays in supporting our community.
One of the most significant things this pandemic has highlighted is how important it is to constantly evolve and embrace change, so we can continue to provide you with the best support.
Regardless of the situation, you need to be able connect with us at any time, in any way that suits you.
To achieve this, we are innovating and reimagining how to best serve you by capitalising on new technology to deliver services in new ways. While technological advancement to increase opportunities to connect is important, we know some residents prefer connecting with us through traditional methods. This change is not solely about digital access, it is about being more available and giving you more choices.
I encourage you to visit Customer First Program to see the other initiatives delivered so far. You can also view a roadmap which outlines how we will achieve our Customer First Transformation vision by 2024.
I look forward to continuing this journey with you to deliver a better Boroondara.
Cr Cynthia Watson
Mayor of Boroondara
Rates reminderRates reminder kreynold Wed 26 August 2020
If you are unable to pay your rates due to financial hardship resulting from COVID-19 related job loss or business closure, please email [email protected] to discuss options for a rate deferment or a special payment arrangement.
To help provide relief to ratepayers, we will not charge interest on late rate payments until after Thursday 31 December 2020.
If you’ve chosen to pay your annual rates in full by Tuesday 15 September 2020, you’ll receive a two per cent discount on the ‘council rates and charges’ component of your total bill.
And if you chose to pay in quarterly instalments, your first instalment is due by Wednesday 30 September 2020.
There are a number of convenient ways to pay your rates, which are detailed in your rates notice and on our website.
The future of Boroondara's treesThe future of Boroondara's trees kreynold Wed 26 August 2020
Trees are an integral and highly valued part of Boroondara’s natural and designed heritage. With more than 100,000 street and park trees, we need to ensure we can manage their health and safety now and in future, for the benefit of our community and the environment.
Over 75 per cent of our trees are now mature, with many planted during the inter-war period between 1920 and 1940, when housing developments were expanding and nature strip trees became common features.
With some trees entering into the decline phase of their lifespan, and in many cases, having outgrown their planting sites, we need to manage their risk and plan for their progressive renewal through removal and replacement.
Our older trees are also more prone to the increased stresses caused by changes in our urban environment and warming climate. The impacts on trees, like mandatory pruning to meet electric line clearance obligations, or damage to roots during works on essential services (gas, water, communication and other underground services), pose major risks for the health of the tree. We are working to tighten protection conditions surrounding our trees to limit any impact during infrastructure work by external service providers and our own.
To ensure we maintain our green, leafy streets and parks, we are implementing strategies to renew older trees that pose a safety risk, while ensuring minimal loss of landscape amenity by:
- providing infill plantings on streets, where gaps in nature strips exist
- replacing poor performing trees on streets where the impact of removal is on a smaller scale, particularly if the street also lacks a coherent planting theme
- staggering larger scale tree renewal over a three-year to five-year time-frame, or longer as appropriate, based on the street character to minimise impacts of mature tree loss
- ensuring a more diverse mix of tree species across our streets and parks, to build resilience to climate change
- broadening the mix of tree ages within a location, to spread future tree renewal over time.
These actions will all take place through consultation with residents directly impacted, and the broader community. Residents will also have the opportunity to be involved in the tree selection process ahead of renewal, which will consider:
- suitability to site — available growing space, soil type, water-holding capacity, light availability, and overall location, including assessment of challenges to tree growth due to above and below-ground infrastructure
- contribution to street amenity — leafy canopy and other aesthetic values such as bark, flowers, fruit; and fit with the character of the neighbourhood
- habitat value — the provision of trees that attract insects, birds and other native wildlife, and the recognition that this can have positive and negative impacts.
Trees are an integral and highly valued part of Boroondara’s natural and designed heritage.
With more than 100,000 street and park trees, we need to ensure we can manage their health and safety now and in future, for the benefit of our community and the environment.
Important COVID-19 informationImportant COVID-19 information kreynold Wed 26 August 2020
As directed by the Victorian Chief Health Officer, a number of our facilities and services are closed or modified in line with the current restrictions.
Our essential services including waste collection, emergency relief and recovery, emergency asset work and maintenance, aged and community care and animal welfare continue to operate to ensure we meet the needs of our community.
If you are experiencing any symptoms of COVID-19 including shortness of breath, fever, cough or a sore throat, you need to get tested.
The closest testing locations to Boroondara are:
- Box Hill Hospital: 8 Arnold Street, Box Hill (enter via the hospital entry point at the corner of Nelson Road and Arnold Street)
- Prahran Town Hall GP Respiratory Clinic: 180 Greville Street, Prahran
- Chadstone Golfers Drive: Gate 4, Golfers Drive, multi-deck carpark level 2, Malvern East
- Alfred Hospital Respiratory Clinic: 55 Commercial Road, Melbourne
You can also see your local GP. Please call before you visit.
After testing, you must remain at home and not leave until you get your test results.
For a full list of testing locations, visit the DHHS website.
While our customer service counters may be closed, our Customer Service Team is still here to support you.
You can get in touch by:
Website at www.boroondara.vic.gov.au
Email: [email protected]
Phone: 9278 4444, Monday to Friday between 8am and 5.15pm.
Online payment is available for a number of services via Payments
Supporting those in need during COVID-19Supporting those in need during COVID-19 kreynold Wed 26 August 2020
All members of our community have been impacted in some way since the beginning of the COVID-19 pandemic. The situation continues to have a profound effect on people’s health and wellbeing, financial situation, mental health and connection to others.
We are continuing to work closely with our partner service providers and community organisations in Boroondara to offer assistance to those
in need. Support services available include emergency relief, such as food and material aid, counselling and help navigating different services.
To date, community organisations have provided 13,000 meals to our vulnerable residents — an average of 650 meals per week. This is a significant increase on the amount of meals being provided before the COVID-19 pandemic, when agencies were, on average, providing 200 meals a week.
The Camberwell Salvation Army’s (Salvos) Hot Meals Program ensures disadvantaged members of the community have access to fresh and
nutritious cooked meals.
“We’ve seen many additional people coming for a free takeaway meal due to the additional hardship they have experienced as a result of COVID-19,” Norman Gale, Salvos Hot Meals Program Lead said.
Boroondara Community Outreach provides meals for rough sleepers and residents in rooming houses who are particularly in need during this time.
Boroondara Community Outreach is a collaborative effort between local suppliers of fresh food, volunteers who cook meals and drop off food, and families from a local school who supply warm clothing and blankets.
Camcare is a not-for-profit organisation, which has been supporting the Boroondara community for 42 years. Along with food and material aid, the team of professionals and volunteers provide wellbeing and support services, information and advice, and practical assistance.
The doors to the Kew Neighbourhood Learning Centre were forced to close when COVID-19 suddenly hit. But the otherwise-unused kitchen at the Spare Chair Café has been providing free meals to vulnerable people in the community.
Barbara Ghiani, Kew Neighbourhood Learning Centre Manager, said that it’s been great to be able to give back during the crisis by providing essential food to those who are homeless, sleeping rough and in boarding houses, as well as people isolated due to their disability.
“It’s also been really important to keep our usual café operations going, providing takeaway food and coffee, as the profits from the café continue to help vulnerable learners in our community,” Barbara said.
If you, or someone you know needs help, our Council support team can arrange local emergency relief support or refer people to partner organisations for help.
Contact us for:
- assistance with food and material aid
- help due to financial hardship
- mental health support
- feeling isolated and would like some support
Connect with the grandchildrenConnect with the grandchildren kreynold Wed 26 August 2020
Looking for activities to do with your grandchildren over the phone or online? Check out our intergenerational activity ideas on the ‘Over 55s’ hub, like bed time stories, playing games, watching sport or cooking.
For more ideas and to register for online cooking classes in the September school holidays, visit Over 55s.
Exciting plans for the future of Maling RoadExciting plans for the future of Maling Road kreynold Wed 26 August 2020
One of Boroondara’s most historic shopping precincts is set to be revitalised. Over 1,700 responses from our community, extensive research and important discussions with stakeholders have contributed to the development of the Maling Road Place Plan — an endorsed roadmap for enhancing this heritage-rich shopping strip now and into the future.
The Place Plan presents 21 real-world initiatives to create a memorable, people-centric place where the community can feel a true sense of belonging — ranging from public realm upgrades, to music performances, opportunities for outdoor dining, through to creating more greenery and community murals, to name a few.
We have already begun implementing the short-term initiatives including laneway upgrades, heritage maintenance grants and an events program to enliven the precinct and help in its recovery from the impacts of the COVID-19 pandemic.
The initiatives support the community’s collective vision for …
… Maling Road to offer a unique village feel, heritage character, a diversity of shops, and playful, vibrant and safe spaces for all to enjoy — morning to night.
Revitalising Maling Road is an ongoing, collaborative process. We will continue to work with the community to guide the design and delivery of longer term projects along the way.
‘Get in the groove’ for Seniors Festival‘Get in the groove’ for Seniors Festival kreynold Wed 26 August 2020
This year’s Victorian Seniors Festival has been reimagined as an online event. Being an age-friendly City, Boroondara is proud to take part. You’re invited to get ‘in the groove’ locally by attending our online variety concert. Stay tuned for more details.
Book to secure your bundled green waste collectionBook to secure your bundled green waste collection kreynold Wed 26 August 2020
Recycle additional spring garden prunings by booking a bundled green waste collection.
Each eligible residential property can book one collection for October, which can be used to recycle up to 2 cubic metres of bundled, tied green garden waste.
Bookings open Monday 14 September, and close at 2pm Friday 23 October 2020. Bookings must be made by 2pm Friday the week prior to your collection.
Collections will take place from Monday 28 September to Friday 30 October 2020.
Secure your bundled green waste with non-plastic string or twine and stack it neatly to guarantee pick up.
Sustainable living workshopsSustainable living workshops kreynold Wed 26 August 2020
Staying in touchStaying in touch kreynold Thu 27 August 2020
We know you love reading the monthly Boroondara Bulletin. However, there are many other ways to stay up-to-date with what’s happening in your community if you have access to the Internet.
Our website offers the most up-to-date information about our services, projects, decisions and news.
It is compatible with screen readers, screen magnifiers, voice recognition and standard accessibility features in mobile devices.
Check out the Boroondara News section for news affecting you and your neighbourhood.
While you are on our website, explore our wide range of online services, discover upcoming events, watch storytime videos, have your say on projects happening around Boroondara or view selected Town Hall Gallery collections.
Start exploring at www.boroondara.vic.gov.au.
Get a curated copy of the Boroondara Bulletin with all the top stories delivered direct to your inbox. It’s one of the quickest ways to get your Bulletin highlights.
To subscribe, visit www.boroondara.vic.gov.au/bulletin.
Boroondara Bulletin online
Reduce our environmental footprint by reading the Boroondara Bulletin online. The electronic version offers an easy format to scan and select the news most relevant to you. For your digital copy, visit www.boroondara.vic.gov.au/bulletin
If you prefer the online version of the Boroondara Bulletin and no longer wish to receive the print edition, please email us at [email protected] to remove you from the distribution list.
Staying informed and connected in these uncertain times is more important than ever. We post updates regularly on our social media channels.
Connect with us now:
Translation and interpreting services
To access information in languages other than English, we have a free telephone interpreter service and can provide information in
simplified and traditional Chinese, Greek, Italian, and Vietnamese.
To use the telephone interpreter service call 9278 4002.
Boroondara reaches agreement on North East LinkBoroondara reaches agreement on North East Link kreynold Wed 26 August 2020
Legal action against the North East Link has been withdrawn following an agreement with the Victorian Government and North East Link Project in late July.
Legal proceedings were undertaken on our behalf in February 2020 due to concerns about the lawfulness of the process of approval used by the Victorian Government for its reference design.
We are pleased to have now reached an agreement, and through the process secured additional opportunities for meaningful consultation, as well as other highly beneficial outcomes for our community.
The Victorian Government and the North East Link Project have agreed to provide us with the opportunity to work with the successful bidder to review and discuss the design of the North East Link. Our involvement in this process will seek to minimise the impact of the project on our community, land, assets and neighbourhood amenity.
As part of the agreement, the Victorian Government and the North East Link Project have committed to:
- protect and retain the Freeway Golf Course as an 18-hole, competition-standard public golf course
- plant at least 4,000 trees in Boroondara
- transfer 1.9 hectares of land at the former VicRoads depot in Kew to us for community use
- return the Koonung Creek Reserve land not acquired for the project to its original state with some improvements following completion of the North East Link
- provide $300,000 to install the 40km/h shopping centre speed limit on Doncaster Road through the Greythorn Shopping Centre
- provide $500,000 for the finalisation and delivery of the Bellevue Shopping Centre improvement plan
- provide $700,000 for the design and construction of pedestrian-operated signals on Balwyn Road, Balwyn, near Gordon Barnard Reserve
Boroondara families - Growing togetherBoroondara families - Growing together kreynold Wed 26 August 2020
Many of our youngest residents have been enjoying Storytime Online the past few months.
The initiative to transfer the usual face-to-face sessions online was taken so members could continue to enjoy the popular sessions while in lockdown.
All the usual storytime sessions are available including tiny tots storytime for toddlers, Chinese storytime in Mandarin, preschool storytime and ‘sing, baby, sing’ or babies’ storytime.
Each session can be downloaded as a video featuring picture books read aloud by our staff who would normally lead storytime sessions in our libraries.
These videos are shared on the Boroondara Library Service Facebook page, and can also be found on our website.
Kim Sia, local Kew East resident and her two young children, have been regularly watching the Chinese Storytime Online videos. “They get super excited when they understand certain terms as they both learn Chinese at school,” Kim said.
“My daughter really likes the singing part as she enjoys music and dancing and brings her own toys to sing and dance. It’s a unique experience and as long as my children enjoy it, we will continue doing it.”
Boroondara families - Growing together
Discover local services and activities for children from birth to eight years of age.
- Add calendar reminders for immunisations and important kindergarten dates.
- Search activities and events by age and category.
- Explore childcare and kindergarten centres near you.
- Learn about local services on offer.
For more information visit Boroondara Families.
Keep the kids busy these holidays
Saturday 19 September to Sunday 4 October 2020
While our school holiday program may look different due to COVID-19, we will continue to bring you a jam-packed calendar of fun virtual events and activities. Whether your child is an avid reader, a budding artist or a keen gamer, there’s something to suit all ages and interests.
For more information visit School holiday activities or call 9278 4444.
Supporting our young peopleSupporting our young people kreynold Wed 26 August 2020
Now more than ever, the Children and Youth Support Team continues to play an important role in our community, providing support to young people in Boroondara, and their parents, caregivers and guardians.
The team runs the Boroondara Youth Hub — an inclusive, welcoming space which, for the time being, is offering virtual (rather than face-to-face) drop-in sessions, one-on-one support meetings and a range of events and activities.
Al Fitzgerald, 19, is a familiar face at the Boroondara Youth Hub, regularly visiting the space over the past two years.
“It’s very accessible being so close to Swinburne Uni and Swinburne Senior Secondary College. When I was in high school, I would go there to do my homework, and play pool with my mates or do some drawing,” Al said.
“It’s also a great place to relax if you need a bit of a break. The overall vibe of the place is very welcoming.”
While the Hub is temporarily shut due to COVID-19 Stage 4 ‘Stay at Home’ restrictions, the virtual doors remain wide open, with the team offering online activities and support.
“When you can’t see your friends, it can really impact your mental health, especially if you’re feeling socially isolated it’s so good to have someone to have a chat with or play games,” Al said.
Join the virtual ‘four o’clock catch up’ on Tuesday via the website or Boroondara Youth Facebook page. The Children and Youth Support Team provides one-on-one support on the phone or online.
Your opinion mattersYour opinion matters kreynold Wed 26 August 2020
You have the opportunity from Tuesday 1 September to Friday 18 September 2020 to tell us what you do and don’t like about how we consult with the community.
Whether it be consulting you for an upgrade on a much loved community facility, getting your input on a brand new project, or gleaning your thoughts on a policy change, we are committed to finding out what works best, when it comes to engaging with our community.
Your input will help shape our new community engagement policy to ensure we have the best possible method to capture your views on a range of topics and projects in the future.
Our new policy will build on community feedback in recent years, as well as the consultation undertaken in developing the previous community engagement policy.
The new policy will include recommendations from the new Local Government Act 2020.
2021 Boroondara Volunteer of the Year Award2021 Boroondara Volunteer of the Year Award kreynold Wed 26 August 2020
Nominations now open.
Do you know an inspirational volunteer who deserves to be recognised for their efforts in the Boroondara community?
This year, there are 2 new award categories to recognise individuals or organisations that have responded to the challenges faced by our community as a result of COVID-19. Nominations open on Monday 10 August and close at midnight on Friday 9 October 2020.
2021 Citizen of the Year Award2021 Citizen of the Year Award kreynold Wed 26 August 2020
Do you know someone who demonstrates exceptional leadership or commitment to improving the quality of life of others in Boroondara?
You can nominate them for the:
- Citizen of the Year Award
- Young Citizen of the Year Award
Nominations open on Friday 11 September and close on Friday 13 November 2020.
Award winners will be announced at the annual City of Boroondara Australia Day Citizenship Ceremony 2021.
Expressions of interest – advisory committeesExpressions of interest – advisory committees kreynold Wed 26 August 2020
We have a number of advisory committees to support our decision making.
We are currently seeking expressions of interest from community representatives for the:
- Boroondara Public Health and Wellbeing Advisory Committee
- Community Disability Advisory Committee
If you have lived experience, or a relevant professional background, and would like to join one of the above advisory committees:
Council meetings in SeptemberCouncil meetings in September kreynold Fri 28 August 2020
During the coronavirus (COVID-19) pandemic, meetings of the Council will be held virtually and available for the public to watch through livestreaming. The Council Chambers at 8 Inglesby Road, Camberwell will remain closed during this time.
To find out more and to watch the meetings, visit Council meetings.
Our 11 new wardsOur 11 new wards kreynold Wed 26 August 2020
On Thursday 9 July 2020, the Victorian Minister for Local Government formally announced a change to Boroondara’s electoral structure following a review by the Victorian Electoral Commission (VEC).
While we will retain single-member wards, there has been an increase in ward and councillor numbers from 10 to 11. The new ward has been named Riversdale Ward, and is located to the south-west where it shares a boundary with Glenferrie, Junction and Gardiner Wards. This addition has resulted in a number of boundary changes across the municipality.
This change will apply to the forthcoming local government elections in October 2020.
- Bellevue Ward
- Cotham Ward
- Gardiner Ward
- Glenferrie Ward
- Junction Ward
- Lynden Ward
- Maling Ward
- Maranoa Ward
- Riversdale Ward
- Solway Ward
- Studley Ward
Boroondara Arts - What's onBoroondara Arts - What's on kreynold Wed 26 August 2020
Our venues may be closed temporarily but Boroondara Arts offers many activities for you to enjoy at home. Visit Town Hall Gallery online and explore a range of past and current exhibitions; enjoy the 2020 Boroondara Eisteddfod Winners’ Gallery or try our free online art activities to keep you entertained during this time.
What’s on at your neighbourhood houseWhat’s on at your neighbourhood house kreynold Wed 26 August 2020
If there is an interest or a passion you’d like to pursue, your local neighbourhood house has a range of courses, classes and workshops for you to explore. Nurture a creative talent, learn a language, develop your skills or join a social group. We have options for children and teens through to the senior members of our community. Get in contact with your local house and find out what they offer.
Leap into Video Techniques online class
Learn expert skills for using your mobile device to take videos, format, edit and create best lighting techniques. Access to a video camera or mobile device with camera needed.
When: 10am to 12noon, Thursdays from 3 September 2020
Cost: $10 (three sessions)
Stay Active Online pass
Keep yourself active and moving at home with multiple online classes a week,
When: 9.30am to 11.45am, Monday to Friday
Cost: contact centre
Yoga for Spring half-day workshop
Reflect, move and discover practices to help seed your renewal.
When: 1pm to 4pm, Sunday 27 September 2020
Cost: $85 (one session)
An informal conversation class (via Zoom) with a facilitator.
When: 12noon to 1.30pm, Thursdays, ongoing
Cost: gold coin donation
Try a new and exciting technique creating landscapes by flooding water on, and interacting with, paint scraped on to a dry surface area. Delivered via Zoom.
When: 10am to 2.30pm, Friday 25 September 2020
Cost: $100 (one session)
Buff Bones (Online Zoom)
Pilates-based full-body workout.
When: 9.30am to 10.30am, Mondays from 7 September 2020 or 11am to 12noon, Thursdays from 10 September 2020
BRIGHT BRAINS Homework Club
Free homework and study tuition. For school years one to 10. Literacy, mathematics, science and more. Fun and safe online learning.
When: 4pm to 5pm, Wednesdays
Wed Connect — iPads at Your Pace
Seniors learn how to get the most out of their device from home. Progress at your pace in a friendly environment. BYO iPad. On Telelink.
When: 1.15pm to 2.15pm, 2.30pm to 3.30pm Wednesdays from 2 September 2020
Cost: $40 (10 sessions)
Building and Maintaining Confidence
Learn to manage anxiety, rebuild confidence and transition back into employment with advice from an experienced counsellor/coach in psychology and community service.
When: 10am to 1pm, Fridays via Zoom.
Cost: $20 per session (10 sessions)
I’ve got my ukulele — what do I do now?
This beginner’s group (via Zoom) will start with the basics.
When: 2.45pm to 3.45pm, Wednesday 9 September to Wednesday 9 December 2020
Cost: $16 per class paid per term
Fun, holistic movement online class taught to a variety of music. Suitable all ages.
When: 10.30am to 11.30am, Tuesdays from 1 September 2020
Cost: $8 per class
For more information, locations and contact details, see our Neighbourhood houses and community centres page.
Boroondara councillorsBoroondara councillors kreynold Wed 26 August 2020
The City of Boroondara has 10 Councillors, elected by the people who live in each of the 10 wards.
Your Councillors work across Boroondara to represent the interests of their ward and the broader community, as well as to help the community with issues affecting them.