Over the past year, our website has serviced more than 1.04 million visitors^ and our web forms helped customers to access our services more than 105,000 times.
We have also heard that customer service ratings were highest among residents who use our website. This was conveyed in the latest state-wide Local Government Community Satisfaction Survey, where we maintained our reputation as one of the top performing Councils in Victoria.
As we transform Boroondara, we are delivering continuous improvements to save you time and make things easier online.
Did you know you can use our new interactive maps to find significant trees near you, find out if your property is in the Heritage Overlay, and check your street sweeping days?
More than 1,000 of Boroondara's beautiful trees are registered as significant and receive extra protection under our local laws. We’ve created an easy way to familiarise yourself with significant trees in your area, so you know which trees must be protected and may need a permit before planning for works, pruning or removals.
We know it’s important to you that we help to protect our heritage places for current and future generations to appreciate. Our new interactive virtual map helps you access our heritage work online and brings information together in a fun and easy-to-use format.
We are improving our technology to offer these new online tools and other time-saving improvements. It’s all part of Transforming Boroondara so we can share more valuable data, deliver a better service and improve your online experience.
You can learn more about our achievements and plans on our Transforming Boroondara page.
^Total website visitors for 21-22 FY. This figure may include multiple website visits by the same person across different devices, therefore not every visitor is unique.