On the Australia Day public holiday on Monday 28 January, some of our services and centres may be closed or have different hours. Please see details of all affected services.

Some of our systems will not be available from 6pm to 11pm on Saturday 14 July while we make a system upgrade.

We’re sorry for any inconvenience and have tried to minimise disruption by timing this outage over the weekend. Some alternative options are shown below.

What is affected:

During this time, you will not be able to:

  • Pay online for building and planning permits, parking fines, Council invoices, business registrations, animal fines, or rates
  • Book a hard waste collection online
  • Renew or apply for a Disabled Parking Permit online
  • Check the status of planning permit applications
  • Book a function at Kew Traffic School
  • Enrol your children in the Boroondara Kindergarten Central Enrolment Scheme (BKCES).

What is not affected:

You will still be able to:

  • Make payments in person
  • Pay a library fine by logging in to your library account
  • Book tickets to, and pay for, events
  • Send an email any time.

Alternative payment channels: