First Parent Groups, post-natal support, and sleep and breast feeding support have been temporarily transferred from face-face services to telehealth sessions where a maternal and child health nurse is now able to consult with you using a secure platform on a computer or mobile device.

The new service will mean that if you are a family living in Boroondara, you can now access maternal and child health support in the convenience and comfort of your own home while reducing the health risks of face-to-face interactions.

If your baby is younger than 8 weeks, you will continue to have the option, after discharge from hospital, at the key age and stages of 2, 4 and 8 weeks, to have a nurse conduct a health check in a face-to-face, 15-minute consultation.

The face-to-face check will allow your baby to be weighed, measured and have their hips checked in your home or local maternal and child health centre.

The new telehealth services have been in place since Saturday 21 March 2020, and are proving to be popular with families. More than 500 families have accessed these services since the changes.

The new service offering was instigated as part of measures to better protect families and health workers by reducing the risk of transmission of the coronavirus disease (COVID-19). 

These changes have also been recommended by the Victorian Department of Health and Human Services, the Municipal Association of Victoria and the Australian Nursing and Midwifery Federation. 

Families should continue to make appointments with their maternal and child health nurse at key ages and stages from birth through to three-and-a-half years. Families who are new to Boroondara will need to register for services by emailing [email protected] or calling Boroondara central bookings on 9278 4606.

Additional 24-7 parenting advice

For advice during a time when your local maternal child health centre is not available, call the Maternal and Child Health line on 13 22 29 to talk to a specially qualified maternal and child health nurse.

This is a 24-hour service, seven days a week. This isn't an emergency number: for all emergencies call 000.

For more resources visit Maternal and Child Health services