The COVIDSafe Business Concierge program aims to help local businesses comply with Victorian Chief Health Officer directions in an effort to keep our community safe and our economy open.

From Monday 2 August, 2 Business Concierge Officers will begin visiting Boroondara businesses to provide support, advice and resources to improve their COVIDSafe practices. 

These officers will:

  • provide one-on-one guidance based on Victorian Government advice
  • answer questions
  • work with businesses to help them meet the directions of the Victorian Chief Health Officer
  • work to make sure staff and the wider community stay healthy and safe. 

Steps for operating a COVIDSafe business include:

  1. Have a COVIDSafe plan. This is mandatory for all businesses and should be updated regularly. Download a free template.
  2. Use the free Victorian State Government (Service Victoria) QR Code app for customer check-in.
  3. Display posters or signage about COVIDSafe practices. Download posters from the Victorian Government coronavirus websiteMultilingual business posters also available.

Businesses can book a visit or speak with a Business Concierge Officer about COVIDSafe practices by contacting [email protected] or calling 9278 4444.

Useful links and information

For more COVID-19 information, visit Coronavirus (COVID-19) Victoria or call 1800 675 398.