We have developed a $4.5 million support and relief package to help our local community through the challenging and uncertain times brought on by the coronavirus disease (COVID-19) pandemic.

The relief package includes a range of initiatives designed to ease the financial burden on our residents, businesses and community groups. 

We will continue to monitor the situation, work with the business community and review these initiatives over the coming months.

The following support measures are effective immediately.

Support for our residents 


If you are unable to pay your rates due to a job loss or forced business closure, our existing Financial Hardship Policy will assist you. Please email [email protected] to discuss options for a rate deferment. We will also not charge interest on late rate payments to provide relief to ratepayers doing it tough.


We will waive the application fee for 3-year-old and 4-year-old kindergarten enrolments. If you are planning on enrolling your child in kindergarten in 2021 through our Boroondara Kindergarten Central Enrolment Scheme, visit our Kindergarten page for your information kit.

Council holds regular parent information sessions where you can hear from experts on a range of topics related to children and young people. This year, we are waiving all charges for parent information sessions. 

Public parking

We will not enforce time restrictions for parking in and around hospitals, Centrelink offices and under-utilised car parks.

We will also suspend ticket parking machine fees in paid parking areas until September 2020 to assist traders, shoppers and visitors.

Support for community groups

With social distancing arrangements in place, our community groups and sporting clubs cannot run their normal programs. To support them, we will waive lease and licence fees for some community groups, including sporting clubs.

To further help our sporting clubs, we will also waive winter season sportsground tenancy fees and utilities charges.

Our Kew Court House and Hawthorn Arts Centre tenants, both community and commercial, will receive reduced rent for their lease/licences to match the period they have been unable to access the venues up until December 2020.

We will also reduce charges for users of the Anderson Park Meeting Room for 2020. 

While we don’t know when, life will return to a ‘new’ normal at some point in time. Community connectedness is very important to us and once things have settled down, we want to encourage social activities. This is why we will waive the fees for residential street parties for 2020/21. 

Relief for local businesses  

We know our local businesses are experiencing a challenging time as a result of the coronavirus disease (COVID-19) pandemic and we want to provide support where we can. 

While the predominant source of funding and support for the economy is at the State and Federal level, we are taking action where we can to support you.  

Business fees and charges

Many businesses are not able to operate or are operating under restricted arrangements, so we will waive the food premises registration fees up until December 2020 to ease the financial burden. 

All footpath trading fees including permits for outdoor dining on Council land will be waived and rebated until March 2021. 

We will also waive trader parking permits fees (quarterly and annual) until September 2020.  

Waste management traders fees for the Maling Road, Greythorn and Camberwell shopping districts will be waived up until September 2020. 

While the Camberwell Fresh Food Market is currently open and trading, the current State Government requirements and social distancing measures in place mean some stores may be closed and trading different hours. To ease the burden on storeholders in this Council-owned facility, we will offer a rental reduction up until September 2020.

More information is available on our Business Hub.

Our markets

We will waive all fees under the Camberwell Sunday Market licence, including licence fee, stallholder levy and monthly instalments. We will offer Boroondara Farmers Market and Hawthorn Makers Market stallholders the opportunity to have their own online ordering and delivery information promoted on Council’s website and the relevant market’s social media pages.