Some of our services and centres have different hours between 22 December 2017 and 3 January 2018. Where times are different from usual, details are shown below.

    The public holidays during the festive season are:

    • Christmas Day - Monday 25 December
    • Boxing Day - Tuesday 26 December
    • New Year’s Day - Monday 1 January

    Customer services

    Customer Service will be closed on Christmas Day, Boxing Day and New Year’s Day. On these public holidays, calls to 9278 4444 will be automatically transferred to the emergency after-hours service. Contact us

    Household bin collections

    Usual collection date

    Changed to date

    Christmas Day, Monday 25 December

    Saturday 23 December

    New Year’s Day, Monday 1 January

    Saturday 30 December

    Collections return to normal on Tuesday 2 January 2018. If your collection is affected, we have sent you a letter to let you know about these changes.


    Some different opening hours apply. 

    Boroondara Waste and Recycling Centre

    Open every day except Christmas Day and New Year’s Day. See what you can and can't drop off, and any fees that apply: Boroondara Waste and Recycling Centre

    Maternal and Child Health Services     

    Open all weekdays by appointment only except public holidays. Newborn babies will be home visited. To make an appointment see Maternal and child health service

    Health, Ageing and Disability services

    • Health, ageing and disability: open all days except public holidays.  No services on public holidays, except personal care.
    • Shopping services: replacement services will be made around the public holidays.
    • Domestic assistance: replacement services will be made by request only.
    • Respite: replacement services can be requested but are subject to available resources.

    To access health, ageing and disability services, see Community support.

    Aquatic and leisure centres

    For opening hours, please see the individual recreation centre websites:

    Ashburton Pool and Recreation Centre

    Boroondara Sports Complex

    Hawthorn Aquatic and Leisure Centre

    Kew Recreation Centre

    360 Boroondara Youth Resource Centre

    Closing 22 December 2017 and reopening at 10am on Tuesday 2 January 2018. Find out more about our Youth centre.

    Meals on Wheels

    Closed on the public holidays. Meals for those days will be delivered on the preceding weekdays. To apply for meals on wheels or other food services, see Applying for ageing support services.

    Neighbourhood houses

    Neighbourhood houses are closed for different periods from late December to late January. Please visit the websites of the individual centres for up to date hours: Neighbourhood houses and community centres