Important COVID-19 information


As directed by the Victorian Chief Health Officer, a number of our facilities and services are closed or modified in line with the current restrictions.

Our essential services including waste collection, emergency relief and recovery, emergency asset work and maintenance, aged and community care and animal welfare continue to operate to ensure we meet the needs of our community.

For up-to-date information, visit Coronavirus (COVID-19) or call 9278 4444.

Translated information

Important COVID-19 information is available in Simplified Chinese, Traditional Chinese, Greek, Italian, Vietnamese and Arabic on our website.

For an interpreter, call TIS National on 131 450.

To find your language visit Pandemic information in your language.

Testing locations

If you are experiencing any symptoms of COVID-19 including shortness of breath, fever, cough or a sore throat, you need to get tested.

The closest testing locations to Boroondara are:

  • Box Hill Hospital: 8 Arnold Street, Box Hill (enter via the hospital entry point at the corner of Nelson Road and Arnold Street)
  • Prahran Town Hall GP Respiratory Clinic: 180 Greville Street, Prahran
  • Chadstone Golfers Drive: Gate 4, Golfers Drive, multi-deck carpark level 2, Malvern East
  • Alfred Hospital Respiratory Clinic: 55 Commercial Road, Melbourne

You can also see your local GP. Please call before you visit.

After testing, you must remain at home and not leave until you get your test results.

For a full list of testing locations, visit the DHHS website.

Contact us

While our customer service counters may be closed, our Customer Service Team is still here to support you.

You can get in touch by:

Website at

Email: [email protected]

Phone: 9278 4444, Monday to Friday between 8am and 5.15pm.

Online payment is available for a number of services via Payments