The 2019 Local Government Community Satisfaction Survey

The results are in

We have again received a high performance rating from our residents, with an overall performance index score of 71 out of 100. This is above the state-wide average (60 out of 100) and that of Victorian metropolitan councils (67 out of 100).

The top performing services were our public spaces, recreational facilities and waste management and these scores have remained high over many years.

We want to continue to lead community satisfaction across Victorian local government and will focus action in areas important to our residents, such as improving our waste management and environmental sustainability services.

In this edition you can learn about some sustainability initiatives we are undertaking and get practical tips about what you can do at home to help contribute to the reduction of waste.

For more information on the Community Satisfaction Survey, and to read the full report, see our Community Satisfaction Survey page.