The best way to report a problem

Boroondara’s trees, playgrounds, parks and facilities are highly valued by everyone in our community.

We can all help keep our parks, playgrounds and other public facilities clean, safe and in great shape by reporting any maintenance issues that
we need to be aware of.

Access our new ‘Report an issue’ form – available 24/7 through our website – using a phone, tablet or computer. When you see an issue such as a fallen tree branch, full public bin or damaged footpath you can quickly and easily let us know by completing and submitting the short form. Our response crews then know to attend the area and make it safe, clean and in great shape as soon as possible. Depending on what the issue is they will then either resolve it right away, or arrange for further work to occur.

Use like an app

We recommend that you add the form to your phone home screen for quick access.

Kids in a playground

iPhone instructions

Open Safari and type www.boroondara.vic.gov.au/report-an-issue.

  • click on the share button (square with arrow pointing up)
  • select ’Add to home screen’

Android instructions

Open Chrome and type www.boroondara.vic.gov.au/report-an-issue.

  • click on the menu icon (three dots on top right of screen)
  • select ’Add to home screen’

Urgent issues

If there is a dangerous issue that needs to be addressed urgently, please call us at any time of the day or night on 9278 4444 – this way we can respond quickly and keep our community safe.

Thank you for helping us to keep Boroondara beautiful and clean.

To report an issue visit www.boroondara.vic.gov.au/report-an-issue or call 9278 4444.