Be prepared this storm season

a flooded road with barriers and signs saying 'road closed' and 'high water'

The Bureau of Meteorology has predicted heavy rain throughout spring and summer due to the La Nina weather pattern. 

To minimise storm damage in Boroondara, our field crews proactively maintain gutters and drains, especially in flood-prone areas, and remove overhanging tree branches. 

Despite this preparation, unpredictable weather can cause issues which our team respond to as soon as it becomes safe to do so.

How to report storm damage

Our community plays an important role in alerting us to damage caused by storms. Here’s how you can help:

  • If you are experiencing a serious flood hazard or risk, please call the SES on 132 500
  • If you are in a life-threatening emergency situation, please call Triple Zero (000). 

Use our Report an issue form to report other storm-related damage in your local area, including:

  • localised street flooding
  • blocked drains in streets or along easements where water is not subsiding
  • trees blocking roads or driveways
  • other fallen trees or branches in public spaces.

Simply fill out the form with details of the request, including exact locations and photos if possible, then click 'Submit'.

Our field crews then use the details you provide to respond to your request.

This is just one of the ways we are transforming Boroondara to make it easier and more convenient for you to get the information and services you need.  

We prioritise responding to urgent issues affecting roads, property access and major hazards first.

Once these urgent and hazardous issues are rectified, we prioritise responding to non-emergency related issues. 

In severe storm events, the ongoing clean-up effort can take some time. We thank our community for their patience as our teams work hard to tend to our streets and public spaces.  

Victoria State Emergency Service’s top tips to be storm ready  

  • Regularly check and clear your gutters, downpipes, and drains
  • Trim overhanging tree branches 
  • Maintain your yard and secure loose objects 
  • Prepare an emergency plan and kit
  • Ensure your home insurance is up to date. 

Visit the SES website for more information.