Many of our residents are finding that the newly developed online forms are not only offering them convenience, but empowering them to lead change.
Danai Madziwa from Ashburton recently used the ‘report an issue’ form to alert the Council to a dangerous blind spot on the Anniversary Trail.
“What impressed me most was I received a prompt response acknowledging my feedback and within a couple of weeks of submitting the form, a sign had been installed on the trail to alert bike riders to entering pedestrian traffic,” Danai said.
“After several near misses, I can now use the trail with peace of mind knowing that my family and other trail users will be safe from a collision! I felt such a sense of pride when the sign was installed and a real sense of being a valued part of the community.”
This initiative is delivered to you by Transforming Boroondara, a program that aims to provide you with a consistent customer experience and more choices for connecting with us.