COVID-19: Council support for our community

We are here to help with a dedicated hotline and support for residents and businesses.

Our community is continuing to experience the effects of COVID-19, with the Omicron variant spreading throughout Victoria. 

With significant numbers of the community isolating due to COVID, including some of our own staff, we extend our support and well wishes to anyone who is recovering from COVID or living with someone suffering COVID.

If you or a loved one need additional assistance, we are here for you. Our support team can arrange local emergency relief or refer people to partner organisations and agencies who can help.

Call our dedicated coronavirus hotline on (03) 9278 4444 and press 6 to speak to a member of our support team between 8:30am and 5:15pm, 7 days a week. You can also email [email protected].

We also have additional support continuing for residents and businesses, including: 

 For more details and information for other support services including family violence support and information for Aboriginal and Torres Strait Islander people, please visit our website at COVID-19 support for residents and businesses

Changes to council services due to COVID-19

Some Council services and events may be impacted in the event our employees and contractors are exposed to COVID-19 as the Omicron variant spreads rapidly across Victoria.

We are working hard to keep safely delivering important services for you and sincerely thank you for your patience during this challenging time. The health and wellbeing of our community and employees will always be our top priorities.

Things can change incredibly quickly, and we recommend visiting our social media channels and website for the latest updates. We sincerely apologise in the event of any inconvenience and thank you in advance for your patience.

Visit our Changes to council services and facilities due to COVID-19 page for the latest information.