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When developing the Boroondara Community Plan 2017-27 we wanted to ensure that we heard the true voice of our community.

We undertook community consultation between November 2016 and April 2017 to find out what was important to people in Boroondara, what they want Council to prioritise, and why they would prioritise it this way. 

Specially designed activities were included in the consultation to encourage participation from children, young people and residents who speak languages other than English. 

We received over 11,000 responses from the people of Boroondara:

  • 490 people provided feedback at 4 pop-up Council events
  • 1964 people filled out feedback postcards to tell us what is important to them
  • 6133 people submitted feedback online
  • 2801 customers provided feedback via a phone survey.

Research from all the activities was analysed and 7 priority themes were identified for Council to focus on over the next 10 years.

This is what you told us.

1. Your community services and facilities

Our community told us that the following are important:

  • life-long learning facilities, such as libraries, schools and post-school education, neighbourhood houses
  • ensuring maintenance and cleanliness of public areas, roads, and footpaths; and graffiti management
  • sport and fitness facilities, including  sports clubs
  • community services, such as maternal and child health services, childcare and kindergarten, health services and services for older adults and vulnerable members of the community
  • personal safety and security
  • respect, diversity, and a strong sense of community
  • community activities and events
  • community spaces and places
  • family friendly neighbourhoods
  • opportunities and places to experience arts
  • health and wellbeing.

When asked why they would prioritise “Your Community Services and Facilities”, our community reported the following values most frequently:

  • a sense of community or a sense of belonging in the community, including the benefit for health and wellbeing
  • the importance of community services and facilities for people at particular life-stages
  • supporting others in the community (for example, the elderly)
  • children’s wellbeing
  • family
  • health
  • neighbourliness and knowing people in the area
  • harmony.

Overall, “Your Community, Services and Facilities” was ranked as the highest priority for Council to focus on.

What is important to you

I like visiting the Camberwell library

Male, 15-24 age group

Longer and more affordable child care

Female, 25-39 age group

2. Your parks and green spaces

Our community told us that the following are important:

  • parks, gardens and green spaces
  • public amenities such as seating, toilets, drinking taps, BBQs, playgrounds, areas for dogs, and walking trails.

When asked why they would prioritise “Your Parks and Green Spaces”, our community reported the following values most frequently:

  • being outdoors
  • the importance of accounting for changing patterns in urban development. For example, higher density living relating to an increased need for public open space
  • fostering a sense of community
  • children’s wellbeing
  • relaxation, peacefulness and escape.

Overall, “Your Parks and Green Spaces” was ranked as the second highest priority for Council to focus on.

What is important to you

More basketball courts in the parks

Male, 15-24 age group

Access to clean and well-maintained parks

Female, 25-39 age group

3. The environment

Our community told us that the following are important:

  • retaining trees
  • environmentally sustainable practices
  • recycling and rubbish collection
  • biodiversity and native plants and animals.

When asked why they would prioritise “The Environment”, our community reported the following values most frequently:

  • future wellbeing and making sure we’re ready to address coming changes
  • a sense that the environment has implications for everyone and influences health and wellbeing
  • shared responsibility
  • nature
  • local influence, for example, Council and local areas being in a good position to create change.

Overall, “The Environment” was ranked as the third highest priority for Council to focus on.

What is important to you

Well-maintained local assets such as our tree-lined streets

Male, 40-64 age group

That we keep our waterways clean and properly dispose of waste

Female, 65-79 age group

4. Neighbourhood character and heritage

Our community told us that the following topics are important:

  • preventing development that doesn’t fit well with neighbourhood character
  • restricting the amount of new residential development
  • protecting heritage buildings
  • enabling development that is well-designed and located
  • enabling diverse housing options, including higher density and affordable housing, to be built.

When asked why they would prioritise “Neighbourhood Character and Heritage”, our community reported the following values most frequently:

  • stability of local character
  • a desire for greater local control over development and planning
  • historical significance of architecture
  • residential green space
  • a need for moderation, for example, supporting some development that is limited in extent or location
  • houses that are suitable for the area.

Overall, “Neighbourhood Character and Heritage” was ranked as the fourth highest priority for Council to focus on.

What is important to you

Maintaining our streetscapes and heritage

Female, 15-24 age group

Limit the number of new houses being built fence-to-fence

Male, 80 and over age group

5. Getting around Boroondara

Our community told us the following topics are important:

  • traffic management, road safety and reducing congestion
  • public transport
  • bike paths
  • the availability of car parking in residential areas
  • the availability of car parking near shops
  • walkability

When asked why they would prioritise “Getting Around Boroondara”, our community reported the following values most frequently:

  • convenience and time
  • safety
  • a reduction in the number of cars on the road
  • quality of life
  • the importance of convenient and accessible transport options for people at different life-stages.

Overall, “Getting Around Boroondara” was ranked as the fifth highest priority for Council to focus on.

What is important to you

It’s important to be able to walk or ride my bike to the local shops

Male, 25-39 age group

Reducing traffic in residential areas, reducing speed limits

Female, 65-79 age group

6. Your local shops and businesses

Our community told us that the following are important:

  • having shops nearby
  • supporting local business and local employment
  • local shopping areas that are vibrant
  • having local restaurants and cafes.

When asked why they would prioritise “Your Local Shops and Businesses”, our community reported the following values most frequently:

  • economic “wellbeing” of the local area and the sustainability of businesses
  • the ability to live locally and access goods close to their home
  • a sense of community
  • convenience.

Overall, “Your Local Shops and Businesses” was ranked as the sixth highest priority for Council to focus on.

What is important to you

Good quality bars and restaurants, somewhere to go at night

Female, 40-64 age group

Thriving commercial areas with a wide range of shops and served by good public transport

Male, 65-79 age group

7. Civic leadership and governance

Our community told us that the following are important:

  • increased opportunities for community consultation and involvement in Council decision making
  • judicious and transparent spending of rates money, including spending on essential services
  • Council to make sensible planning and leadership decisions
  • improved process efficiency for residents who are contacting council or requesting permits
  • regular communication on behalf of Council to residents about new projects and work
  • transparent and approachable civic leadership

During the community consultation, Civic Leadership and Governance was included as part of the “Community Services and Facilities” theme. However, our community provided feedback that Civic Leadership and Governance is related to all the priority themes and should be considered separately. This priority theme has been included in the final seven priority themes to reflect the consultation results.

What is important to you

More activities and entertainment for seniors

Male, 80 and over age group

What is important to me is making everyone feel safe

Female, under 15 age group

Access the report on engagement activities

To request further information about the consultation please contact Community Planning and Development on 9278 4753.

Two additional child-friendly reports have been developed to share the results of the specific engagement activities designed to, include the voices of Boroondara children. If you would like the copy of the Boroondara Children’s Reports, please contact Community Planning and Development on 9278 4753.

Download the full Boroondara Community Plan 2017-27.

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