Boroondara: city of harmony

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Payments and rates

The City of Boroondara offers a range of payment options, depending on the type of payment you wish to make.

Options for payment

1. One lump sum payment with a 2.5 per cent discount on the total rates bill, if payment is made in full by Monday 30 August 2011.
2. Ten monthly Direct Debit instalments from your nominated bank account. When opting for this method, you must complete a Direct Debit application form and return it to Council by 26 August 2011. If you'd like a hard copy of the form, call the Customer Service Centre on 9278 4444. You don't need to complete this form again if you selected this option last year.
3. Four instalments due on these dates:
   • 30 September 2011
   • 30 November 2011
   • 29 February 2012
   • 31 May 2012
4. Payment in full rates are due by:
   • 15 February 2012

Please note that payments received after 30 September 2011 will not be accepted as an instalment payment and will be treated as part payment only - therefore your rates will need to be paid in full by 15 February 2012.

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Australia Post

In person:

Make rates payments at any post office by cash, cheque or EFTPOS on presentation of your rates notice. Ensure cheques are made payable to 'City of Boroondara' and crossed 'Not negotiable'.

Or, to pay by Australia Post's POSTbillpay service:

• phone: 13 18 16 
• online: postbillpay

Bpay

Rate payments through Bpay can be made by contacting your bank's customer service department. You will be required to quote your Biller Code and Reference number.

Payments can be made by credit card (Visa or MasterCard) or from your savings or cheque account.

• more information: Bpay 

Direct Debit

To pay your rates instalments by Direct Debit, download the Direct Debit application form and return the completed form to Council.

New applications must be received Friday 26 August 2011.

This is a convenient and easy way to ensure your Council rates and charges payment is paid directly from your nominated bank account.

By mail

Detatch the bottom of the notice and mail with your cheque or money order, made payable to 'City of Boroondara', crossed 'Not negotiable' to:

City of Boroondara
PO Box 14608
Melbourne VIC 8001

A receipt will not be issued if payment is received through the mail. Please ensure that payments are posted in time as postal delays will not be accepted as a reason for late payment.

In person

Council cashiers are available at Camberwell and Hawthorn customer service centres from 8.30am to 5pm weekdays and at Kew Library seven days a week during library opening hours.

Council offices are located at:

• 8 Inglesby Road, Camberwell
• 360 Burwood Road, Hawthorn
• corner Cotham Road and Civic Drive, Kew

Payment can be made by EFTPOS, credit card, cash, cheque or money order.

Cheque payment boxes located at all Boroondara Libraries. Payment by cheque that is dishonoured by your financial institution will incur a Council administration fee.